SVP of Operations

Swooped; United States; Remote; USD 212,000 - 300,000; Full time

Job summary

Swooped is seeking a Senior Vice President (SVP) of Operations to oversee operations, finance, HR, and legal functions in a nonprofit setting. This remote-first role requires extensive leadership experience and a strong focus on fostering an inclusive and effective organizational culture, with responsibilities including budgeting, team management, and strategic collaboration across divisions.

Benefits

Health, vision, and dental insurance

Retirement benefits with employer match

Generous paid parental leave

Flexible remote work environment

Professional development fund

Qualifications

• 15+ years of experience in Operations, Finance, Legal and/or People roles.
• Experience managing remote teams with a strong track record.
• Strong project management and communication skills required.

Responsibilities

• Lead Operations, Finance, People/HR and Legal functions.
• Collaborate on strategic planning with executive leadership.
• Manage budgeting, financial reporting, and audits.

Skills

Leadership

Communication

Project Management

Empathy

Collaboration

Education

Master's degree or equivalent experience

Job description

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Our client is a nonprofit organization that amplifies the power of civic engagement by providing data, digital tools, and research-driven insights to community-focused organizations so that together we can create an America where everyone can lead healthy, free, and dignified lives.

Every day, people are trying to shape our future for the better. Fighting for water that’s safe to drink. Schools that serve students equitably. Gun laws that make sense. And rallying people who care like we do. And yet too often the skillful organizers working to mobilize communities lack access to technology that could supercharge their efforts. Knocking on every door instead of knowing which will open most easily. And going up against outside interests that have half the heart, but twice the tools.

In communities across America, the hiring company's partners are leveraging data, tools, and insights to help thousands of organizers orchestrate millions of individual people to do big things together. Demand big things together. To create the world they want. Together.

About the Role

They’re looking for a Senior Vice President (SVP) of Operations to lead the Operations, Finance, People/HR and Legal functions. In this role, you will be a member of the Leadership Team, reporting to the Chief Marketing Officer/Chief Operating Officer (CMO/COO), collaborating on strategy and working closely with leadership across the organization to ensure every division has what it needs to successfully drive impact. You’ll be hands-on with budgets, compliance, people, and general operations of the growing organization. You’ll work closely with Growth, Product, Services and Strategies on managing revenue - both contract based and philanthropic in nature - and with the Executive Leadership Team, board of directors and outside auditors on budgets, forecasting, and audits. And you’ll be responsible for policies related to the remote-first culture and in-person retreats (team and organization-wide).

If you’re a hands-on operator, with a passion for streamlining and managing a range of functions in the pursuit of excellence — and you’re excited about using your skills to support organizations working to build stronger, more engaged communities — we’d love to hear from you.

Job Level: E2A

What You’ll Do:

• Collaborate with the Executive Leadership Team to set and execute against multi-year and annual planning with a focus on budget, legal, and workforce planning
• Work closely with the Division and Team Leads to reduce operational friction
• Manage the Finance function and team, including but not limited to budgeting, forecasting, financial reporting, annual audit, and quarterly reports to the the board of directors
• Manage the People function and team, including but not limited to workforce planning, recruiting, compensation, career development, manager training, Human Resources (in partnership with outside employment counsel), staff surveys, annual all-staff retreats, all-staff meetings, and similar
• Manage the Legal function, including entity compliance, building internal capacity and/or relying on outside counsel to maximize efficiency, effectiveness, and compliance
• Build the internal Operations Function, including annual planning, internal systems, enterprise level data management, risk management, and executive level project management
• Serve as a standard bearer for the internal culture

Requirements

• 15+ years of experience in Operations, Finance, Legal and/or People roles, with at least 5 years in a leadership or management role;
• Highly empathetic leadership skills;
• Strong communication skills - written and verbal;
• Strong project management skills with the ability to balance multiple priorities and deadlines;
• Demonstrated experience in overseeing financial operations and people operations;
• Demonstrated experience managing outside or in-house counsel;
• Proven experience managing remote teams with a track record of mentoring and developing talent;
• Comfort working in cross-functional environments; and
• A collaborative mindset with strong interpersonal skills and a commitment to advancing the hiring company's mission.

Nice to Haves:

• Direct experience as General Counsel or other legal practice/experience;
• Experience with or knowledge of the civic technology, political technology, or non-profit advocacy space;
• Background working on political campaigns, in advocacy organizations, or in community organizing efforts;
• Familiarity with B2B SaaS or data-driven products, especially with pricing models;
• Familiarity with voter data, analytics, academic research, political CRMs, or research tools; and/or
• Experience working in mission-driven organizations.

Location and Compensation

The SVP of Operations is a full-time, salaried position with a comprehensive benefits package (more detail below). It is based anywhere in the U.S. The starting salary range for this position is $212,000 - $300,000 and is commensurate with experience. This pay range reflects what the company expects to offer for this position at the time of posting. In alignment with applicable laws, compensation will be determined based on the applicant's skills, qualifications, experience, and the specific requirements of the role. Please note that the company may adjust this pay range as needed.

The Culture of Care

Our client works hard to create a culture of care to ensure that its staff are best equipped to lead happy, healthy, and balanced lives. To that end, they offer a comprehensive benefits package which includes:

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members;
• Retirement benefits with a 5% employer match;
• Generous paid parental leave;
• A company laptop;
• A flexible remote work environment;
• A home office setup stipend for all new employees;
• Monthly reimbursement for remote work expenses;
• A yearly professional development fund;
• Mental health and wellness benefits through Calm and Better Help;
• Yearly in-person staff retreats; and
• A welcoming culture that celebrates diversity, equity, inclusion, and belonging.

Note:

“We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer. Swooped helps candidates around the world to discover and stay focused on the jobs they want until they can complete a full application in the hiring company career page/ATS.”

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development, Management, and General Business

• Industries

  Computer and Network Security and Technology, Information and Media

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