SVP of Operations

Murmuration; United States; Remote; USD 212,000 - 300,000; Full time

Job summary

Murmuration seeks a Senior Vice President of Operations to oversee key organizational functions, lead strategy execution, and ensure operational excellence. This role involves collaboration with the Executive Leadership Team, managing finance and HR, and promoting a remote-first culture that champions civic engagement.

Benefits

Health, vision, and dental insurance with 100% premiums covered

Retirement benefits with a 5% employer match

Flexible unlimited PTO plan

Generous paid parental leave

Company laptop and home office setup stipend

Yearly in-person staff retreats

Mental health and wellness benefits

Qualifications

• 15+ years of experience in Operations, Finance, Legal and/or People roles.
• 5 years in a leadership or management role required.
• Ability to manage remote teams and develop talent.

Responsibilities

• Lead Operations, Finance, People/HR, and Legal functions.
• Manage budgeting, compliance, and workforce planning.
• Reduce operational friction and improve efficiency.

Skills

Empathetic leadership

Project management

Communication skills

Cross-functional collaboration

Education

Bachelor's degree or equivalent experience

Job description

Who We Are

Murmuration is a nonprofit organization that amplifies the power of civic engagement by providing data, digital tools, and research-driven insights to community-focused organizations so that together we can create an America where everyone can lead healthy, free, and dignified lives.

Every day, people are trying to shape our future for the better. Fighting for water that’s safe to drink. Schools that serve students equitably. Gun laws that make sense. And rallying people who care like we do. And yet too often the skillful organizers working to mobilize communities lack access to technology that could supercharge their efforts. Knocking on every door instead of knowing which will open most easily. And going up against outside interests that have half the heart, but twice the tools.

In communities across America, Murmuration’s partners are leveraging our data, tools, and insights to help thousands of organizers orchestrate millions of individual people to do big things together. Demand big things together. To create the world they want. Together.

About the Position

We’re looking for a Senior Vice President (SVP) of Operations to lead the Operations, Finance, People/HR and Legal functions. In this role, you will be a member of the Leadership Team, reporting to the Chief Marketing Officer/Chief Operating Officer (CMO/COO), collaborating on strategy and working closely with leadership across the organization to ensure every division has what it needs to successfully drive impact. You’ll be hands-on with budgets, compliance, people, and general operations of our growing organization. You’ll work closely with Growth, Product, Services and Strategies on managing revenue - both contract based and philanthropic in nature - and with our Executive Leadership Team, board of directors and outside auditors on budgets, forecasting, and audits. And you’ll be responsible for policies related to our remote-first culture and in-person retreats (team and organization-wide).

If you’re a hands-on operator, with a passion for streamlining and managing a range of functions in the pursuit of excellence — and you’re excited about using your skills to support organizations working to build stronger, more engaged communities — we’d love to hear from you.

Job Level: E2A

What You’ll Do:

• Collaborate with the Executive Leadership Team to set and execute against multi-year and annual planning with a focus on budget, legal, and workforce planning
• Work closely with the Division and Team Leads to reduce operational friction
• Manage the Finance function and team, including but not limited to budgeting, forecasting, financial reporting, annual audit, and quarterly reports to the the board of directors
• Manage the People function and team, including but not limited to workforce planning, recruiting, compensation, career development, manager training, Human Resources (in partnership with outside employment counsel), staff surveys, annual all-staff retreats, all-staff meetings, and similar
• Manage the Legal function, including entity compliance, building internal capacity and/or relying on outside counsel to maximize efficiency, effectiveness, and compliance
• Build our internal Operations Function, including annual planning, internal systems, enterprise level data management, risk management, and executive level project management
• Serve as a standard bearer for our internal culture

• 15+ years of experience in Operations, Finance, Legal and/or People roles, with at least 5 years in a leadership or management role;
• Highly empathetic leadership skills;
• Strong communication skills - written and verbal;
• Strong project management skills with the ability to balance multiple priorities and deadlines;
• Demonstrated experience in overseeing financial operations and people operations;
• Demonstrated experience managing outside or in-house counsel;
• Proven experience managing remote teams with a track record of mentoring and developing talent;
• Comfort working in cross-functional environments; and
• A collaborative mindset with strong interpersonal skills and a commitment to advancing Murmuration’s mission.

Nice to Haves:

• Direct experience as General Counsel or other legal practice/experience;
• Experience with or knowledge of the civic technology, political technology, or non-profit advocacy space;
• Background working on political campaigns, in advocacy organizations, or in community organizing efforts;
• Familiarity with B2B SaaS or data-driven products, especially with pricing models;
• Familiarity with voter data, analytics, academic research, political CRMs, or research tools; and/or
• Experience working in mission-driven organizations.

Talented operations leaders come from all walks of life and career. If you are passionate about civic engagement and technology, please apply, even if you do not check every box!

Location and Compensation

The SVP of Operations is a full-time, salaried position with a comprehensive benefits package (more detail below). It is based anywhere in the U.S. The starting salary range for this position is $212,000 - $300,000 and is commensurate with experience. This pay range reflects what the organization expects to offer for this position at the time of posting. In alignment with applicable laws, compensation will be determined based on the applicant's skills, qualifications, experience, and the specific requirements of the role. Please note that the organization may adjust this pay range as needed.

Our Culture of Care

We work hard to create a culture of care to ensure that our staff are best equipped to lead happy, healthy, and balanced lives. To that end, we offer a comprehensive benefits package which includes:

• Health, vision, and dental insurance with 100% of premiums covered for you and qualifying family members;
• Retirement benefits with a 5% employer match;
• A flexible unlimited PTO plan;
• Generous paid parental leave;
• Pre-tax commuter benefits;
• A company laptop;
• A flexible remote work environment;
• A home office setup stipend for all new employees;
• Monthly reimbursement for remote work expenses;
• A yearly professional development fund;
• Mental health and wellness benefits through Calm and Better Help;
• Yearly in-person staff retreats; and
• A welcoming culture that celebrates diversity, equity, inclusion, and belonging.

At Murmuration, we believe a vibrant, representative democracy depends on the inclusion of diverse voices, lived experiences, and perspectives. The best ideas don’t come from a single person or ideology — they emerge at the intersection of different backgrounds, identities, and viewpoints. We are proud of our commitment to building an organization and culture shaped by respect, empathy, and collaboration, where our team’s diversity fuels innovation, civic engagement, and meaningful change. We welcome new colleagues who will help us nurture this collective effort. Join us.

An Equal-Opportunity Employer with a Commitment to Diversity

Murmuration is proud to be an equal opportunity employer, and as an organization committed to diversity and the perspective of all voices, we consider applicants equally of race, gender, color, sexual orientation, religion, marital status, disability, political affiliation and national origin. We reasonably accommodate staff members and/or applicants with disabilities, provided they are otherwise able to perform the essential functions of the job.

Note: Murmuration is two organizations working together to pursue our mission of amplifying the power of civic engagement: Murmuration Research Institute, a 501(c)(3) that conducts research to identify, design, and create the data, tools, and insights that build healthier and more equitable communities; and Murmuration, Inc., a 501(c)(4) that supports organizations working across the country on the nation’s most challenging issues with access to data, tools, and research that build healthier and more equitable communities.