SVP, Enterprise Experience Strategy & Studio

Leadout Capital

San Francisco (CA)

On-site

USD 250,000 - 350,000

Full time

8 days ago

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Job summary

Salesforce seeks an SVP of Experience Strategy & Studio to lead the enterprise capability for transforming customer journeys across products, data, channels, and platforms. You will shape strategy with top executives and drive multidisciplinary teams to turn ambitious bets into tangible, scalable experiences.

You will define experience models that connect product behavior, services, workflows, and data, while partnering with Research, AI, and engineering to ensure delivery and impact at scale.

Qualifications

  • Extensive track record building enterprise experience strategies across complex product portfolios.
  • Demonstrated ability to lead multidisciplinary design and engineering teams.
  • Strong judgment in shaping product, platform and architecture decisions.
  • Experience working with AI-native products and human‑agent collaboration.

Responsibilities

  • Lead enterprise experience strategy and studio to turn strategic bets into working experiences.
  • Shape cross‑portfolio product and investment decisions with senior leaders.
  • Translate customer evidence and market shifts into concrete product choices.
  • Build scalable systems and shared platforms that enable enterprise experiences.
  • Recruit and develop senior designers, strategists, and design engineers.

Skills

Executive leadership
Experience strategy
Experience design
Cross-functional leadership
AI‑native product understanding

Job description

Salesforce seeks an SVP of Experience Strategy & Studio to lead the enterprise capability for transforming customer journeys across products, data, channels, and platforms. You will shape strategy with top executives and drive multidisciplinary teams to turn ambitious bets into tangible, scalable experiences.

You will define experience models that connect product behavior, services, workflows, and data, while partnering with Research, AI, and engineering to ensure delivery and impact at scale.

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