SVP, ACO & Telemedicine Operations & PMO

Sound Physicians; United States; Remoto; USD 230.000 - 290.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical, Dental, Vision insurance

401(k) with company match

Self-managed PTO

Ten company-paid holidays

Descrizione del lavoro

Sound Physicians is seeking a Senior Vice President of Operations & Enterprise PMO to lead operational performance across the ACO and Telemedicine businesses, translating strategic goals into scalable, day-to-day results.

This executive will establish governance, drive cross-functional alignment, and build a high‑performing PMO and operations team to support growth in a fast‑growing value‑based care environment.

Competenze

• Bachelor's degree in Healthcare Administration, Business Administration, Public Health, Operations Management, or related field.
• 6+ years of progressive healthcare operations leadership experience.
• 5+ years of executive leadership experience directing multi-functional teams.

Mansioni

• Lead day-to-day operations for all ACO and Telemedicine service lines.
• Establish operational KPIs, service-level agreements, and performance dashboards.
• Drive continuous improvement initiatives focused on efficiency, scalability, quality, and provider satisfaction.
• Oversee operational readiness for new program launches, acquisitions, partnerships, and market expansions.
• Partner with executive leadership to develop and execute annual operating plans.
• Ensure operational alignment across clinical, provider engagement, network operations, data analytics, technology, compliance, and customer success functions.
• Serve as executive sponsor and leader of the centralized PMO supporting all ACO and Telemedicine initiatives.
• Establish project management methodologies, governance structures, status reporting standards, and prioritization frameworks.
• Maintain a comprehensive enterprise project portfolio and executive roadmap.
• Facilitate executive steering committees and ensure accountability for project milestones, deliverables, risks, and dependencies.
• Coordinate cross-functional resources to successfully implement strategic initiatives.
• Develop processes for issue escalation, change management, and project risk mitigation.
• Provide regular project portfolio updates to executive leadership and governing boards.
• Translate strategic business objectives into actionable operational plans.
• Lead enterprise initiatives involving growth, operational transformation, technology implementation, and new service offerings.
• Evaluate operational impacts of regulatory, reimbursement, and value-based care changes.
• Support due diligence, integration planning, and implementation activities associated with strategic partnerships and growth opportunities.
• Drive organizational alignment around key strategic priorities.
• Oversee operational performance of telemedicine programs across post-acute, long-term care, and other care settings.
• Monitor utilization, provider productivity, access metrics, technology performance, and quality outcomes.
• Partner with clinical leadership to improve provider experience and patient care delivery.
• Ensure scalability and operational readiness for telemedicine growth initiatives.
• Provide executive oversight of ACO operations including beneficiary engagement, network management, quality programs, compliance, reporting, and performance improvement.
• Monitor performance against MSSP, LEAD, and other value-based care program goals.
• Partner with finance and analytics teams to optimize operational drivers of cost, quality, and utilization outcomes.
• Lead initiatives to improve provider participation, operational efficiency, and financial performance.
• Build and lead a high-performing operations and project management team.
• Foster a culture of accountability, ownership, collaboration, and continuous improvement.
• Mentor and develop operational leaders across the organization.
• Serve as a trusted advisor to executive leadership and business unit leaders.

Conoscenze

Healthcare operations leadership

PMO leadership

Executive communication

Value-based care

Telemedicine operations

Stakeholder management

Cross-functional collaboration

Formazione

Bachelor's degree in Healthcare Administration/Business Administration

5+ years executive leadership experience

Descrizione del lavoro

Sound Physicians is seeking a Senior Vice President of Operations & Enterprise PMO to lead operational performance across the ACO and Telemedicine businesses, translating strategic goals into scalable, day-to-day results.

This executive will establish governance, drive cross-functional alignment, and build a high‑performing PMO and operations team to support growth in a fast‑growing value‑based care environment.