Sustaining Facilities & Rapid Technical Support Manager

1001 Walt Disney Parks and Resorts U.S., Inc.; Town of Florida (NY); On-site; USD 121,000 - 162,000; Full time

Benefits offered by this job

Health and savings benefits

Educational opportunities

Disney benefits

Job summary

Disney Experiences is seeking a Mgr-Sustaining Support in Lake Buena Vista, FL to lead engineers and architects delivering rapid facility support across parks, resorts, and cruises. You will direct urgent and ongoing maintenance, drive root-cause analyses, and ensure safe, reliable operations aligned with Disney priorities.

You will mentor teams, shape sustaining strategies, and partner with Engineering Services to deliver high-quality solutions across HVAC, electrical, MEP, and structural

Qualifications

• Licensed Architect or PE license with Florida reciprocity or eligible.
• 10+ years in a multi-disciplinary architecture/engineering setting.
• Sustaining engineering experience for complex facilities and systems.
• Ability to prioritize, manage stakeholder expectations, and lead across teams.

Responsibilities

• Oversee a team of engineers and architects, handling urgent facility requests.
• Set strategies, priorities, and resource plans with Engineering Services and leaders.
• Lead root-cause analysis and deliver rapid, high-quality technical solutions.
• Provide hands-on guidance in RCA, problem-solving, and reliability improvements.
• Balance people leadership with direct contribution to sustainment work.
• Collaborate across Operations and stakeholders to improve facility performance.

Skills

Leadership

Communication

Sustaining engineering

Architecture/PE license

Project leadership

Mentoring

Multi-team collaboration

Safety procedures

Education

Bachelor's degree in Architecture/Engineering

Master's degree in Engineering/Engineering Management or MBA

Tools

Autodesk Revit

Forma

Microsoft Office

Job description

Disney Experiences is seeking a Mgr-Sustaining Support in Lake Buena Vista, FL to lead engineers and architects delivering rapid facility support across parks, resorts, and cruises. You will direct urgent and ongoing maintenance, drive root-cause analyses, and ensure safe, reliable operations aligned with Disney priorities.

You will mentor teams, shape sustaining strategies, and partner with Engineering Services to deliver high-quality solutions across HVAC, electrical, MEP, and structural