Sustainable Retail Operations Associate - Flexible

Reformation; New York (NY); On-site; USD 25,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Dental & vision

Commuter benefits

Paid time off

Retirement planning

Clothing discount

Fertility support (Carrot)

Volunteer time off

Global collaboration

Job summary

Reformation is seeking an Operations Associate to support daily store operations and inventory control. You will help maintain a clean, organized store, assist with merchandising and ensure a positive shopping experience.

This role requires availability to work at least 20 hours weekly and at least 3 days including weekends, with a flexible schedule. You will collaborate with teams to uphold brand standards, manage back-of-house processes, and assist with shipments, markdowns, and loss

Qualifications

• 1+ years relevant experience in a fastpaced, creative service environment.

Responsibilities

• Support the operational efforts required to achieve store goals.
• Maintain seamless store operational procedures.
• Consistently use and understand processes and procedures to track in store inventory accurately.
• Track, receive and process all inbound inventory shipments.
• Complete inventory related tasks with attention to detail, including inbound/outbound transfers and omni channel order processing.
• Complete shipment processing - receiving, hanging, steaming, tagging and organizing in back of house.
• Support the process of completing markdowns when applicable.
• Submit facilities tickets to ensure maintenance and organization.
• Organize store supplies.
• Ensure the back of house reflects the brand standards.
• Prepare and deliver customer fitting rooms quickly and accurately.
• Prepare and support all customer purchases in alignment with brand standards.
• Replenish the sales floor to meet brand standards.
• Support visual merchandising with new product arrivals and stock changes.
• Execute visual displays and mannequins as directed.
• Receive customer feedback and contribute to service evaluation.

Skills

Retail operations

Inventory management

Customer service

Fast-paced environment

Communication skills

Job description

Reformation is seeking an Operations Associate to support daily store operations and inventory control. You will help maintain a clean, organized store, assist with merchandising and ensure a positive shopping experience.

This role requires availability to work at least 20 hours weekly and at least 3 days including weekends, with a flexible schedule. You will collaborate with teams to uphold brand standards, manage back-of-house processes, and assist with shipments, markdowns, and loss