Sustainability Account Manager — Client Success

Reconomy; City of Peekskill (NY); On-site; USD 65,000 - 80,000; Full time

Benefits offered by this job

Comprehensive Health Benefits

401(k) Plan with employer matching

Learning & Growth Opportunities

Collaborative, Global Environment

Inclusive & Equal Opportunity Employer

Job summary

Lincoln Waste Solutions, powered by Reconomy, is seeking an Account Manager in Peekskill to oversee contracts, billing, and service delivery for a growing client base. You will work with Sales, Operations, and Compliance to ensure client needs are met and satisfaction remains high.

The role requires 2–3 years of account management, strong MS Office skills (SharePoint/PowerPoint), and excellent communication.

Qualifications

• High school diploma or bachelor's degree in business, sustainability, or related field (required).
• 2–3 years of account management or a client-facing role.
• 1+ years of experience in sustainability, environmental compliance, waste industry, or related field preferred.
• Strong proficiency in Microsoft Office, particularly SharePoint and PowerPoint.
• Excellent verbal and written communication skills, with the ability to create presentations for external clients.

Responsibilities

• Manage client accounts by overseeing contracts, billing, and service delivery to ensure smooth operations and client satisfaction.
• Collaborate with Sales, Operations, and Compliance to meet client needs and support business goals.
• Review and audit client data processes to understand data collection and reporting.
• Maintain regular communication with clients to understand needs, address concerns, and build trust.
• Provide training and support to clients to ensure understanding of requirements and compliance.
• Deliver outstanding customer service by responding to inquiries quickly and escalating urgent issues as needed.
• Identify opportunities to improve workflows and expand service offerings to better support clients.
• Some travel may be required.

Skills

Account management

Client relationships

Communication skills

Presentation skills

Education

Highschool Diploma

Bachelor's degree in Business or Sustainability

Tools

SharePoint

PowerPoint

Job description

Lincoln Waste Solutions, powered by Reconomy, is seeking an Account Manager in Peekskill to oversee contracts, billing, and service delivery for a growing client base. You will work with Sales, Operations, and Compliance to ensure client needs are met and satisfaction remains high.

The role requires 2–3 years of account management, strong MS Office skills (SharePoint/PowerPoint), and excellent communication.