Client Success Manager — Sustainability & Growth

Lincoln Waste Solutions, LLC; City of Peekskill (NY); Presencial; USD 65.000 - 80.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, Dental & Vision insurance

401(k) with employer matching

LinkedIn training & mentorship

Cross-border collaboration

Diversity & inclusion

Descripción de la vacante

Lincoln Waste Solutions, LLC in Peekskill, NY is seeking a motivated account manager to oversee contracts, billing, and service delivery. You will collaborate with Sales, Operations, and Compliance to meet client needs and drive satisfaction.

The role emphasizes client data review, regular communication, training delivery, and proactive service growth. Some travel may be required, with a focus on building lasting relationships and expanding offerings.

Formación

• HS diploma or bachelor’s degree in business or related field.
• 2–3 years of experience in account management or client-facing roles.
• 1+ years in sustainability or waste industry preferred.

Responsabilidades

• Manage client accounts by overseeing contracts, billing, and service delivery to ensure satisfaction.
• Work with Sales, Operations, and Compliance to meet client needs and business goals.
• Review and audit client data processes to understand reporting.
• Maintain regular communication with clients to address concerns and build relationships.
• Provide training and support to clients to ensure compliance.
• Deliver excellent customer service by responding to inquiries and escalating urgent issues as needed.
• Identify opportunities to enhance workflows and expand service offerings.
• Some travel may be required.

Conocimientos

Account management

Client-facing

Communication

Educación

High school diploma or bachelor’s degree in business, sustainability, or related field

Herramientas

Microsoft Office

SharePoint

PowerPoint

Descripción del empleo

Lincoln Waste Solutions, LLC in Peekskill, NY is seeking a motivated account manager to oversee contracts, billing, and service delivery. You will collaborate with Sales, Operations, and Compliance to meet client needs and drive satisfaction.

The role emphasizes client data review, regular communication, training delivery, and proactive service growth. Some travel may be required, with a focus on building lasting relationships and expanding offerings.