Survivor Services Case Manager

CAPSA; Logan (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

CAPSA in Utah is seeking a Case Manager to provide survivor-centered services across in-person, virtual, and phone formats. You will guide survivors through crisis response, safety planning, court processes, and housing or financial assistance, while coordinating with partners to expand support networks.

The role emphasizes trauma-informed care, strong communication, and a commitment to serve diverse communities. Join a collaborative team making a meaningful impact.

Qualifications

• Bachelor's degree in Social Work or related field preferred.
• Ability to work calmly in crisis situations.
• Excellent oral and written communication skills.
• Ability to build positive relationships with team members and external partners.
• Knowledge of trauma experienced by survivors of domestic violence, sexual assault, and human trafficking.

Responsibilities

• Provide in-person, virtual, and telephone crisis intervention for survivors of domestic violence, sexual assault, and human trafficking.
• Assist survivors in creating survivor-directed action plans, including protective orders, police reports, court attendance, housing, employment or financial assistance.
• Support survivors during hospital forensic exams with emotional advocacy.
• Foster connections with community resources and professionals.
• Educate survivors about dynamics of domestic and sexual violence.
• Assist survivors in safety planning and danger assessments.
• Maintain a client caseload and follow up on progress and needs.
• Collaborate with the case management team and provide support to colleagues.
• Represent CAPSA at community events to increase awareness and partnerships.
• Complete accurate and timely case documentation.
• Perform other duties to support CAPSA's mission.

Skills

Crisis intervention

Oral & written communication

Trauma-informed care

Collaboration with partners

Education

Bachelor's degree in Social Work

Job description

CAPSA in Utah is seeking a Case Manager to provide survivor-centered services across in-person, virtual, and phone formats. You will guide survivors through crisis response, safety planning, court processes, and housing or financial assistance, while coordinating with partners to expand support networks.

The role emphasizes trauma-informed care, strong communication, and a commitment to serve diverse communities. Join a collaborative team making a meaningful impact.