Social Work Case Manager

CAPSA; Logan (UT); On-site; USD 42,000 - 54,000; Full time

Job summary

CAPSA in Utah is seeking a Case Manager to provide survivor-centered services across in-person, virtual, and phone formats. You will guide survivors through crisis response, safety planning, court processes, and housing or financial assistance, while coordinating with partners to expand support networks.

The role emphasizes trauma-informed care, strong communication, and a commitment to serve diverse communities. Join a collaborative team making a meaningful impact.

Qualifications

• Bachelor's degree in Social Work or related field preferred.
• Ability to work calmly in crisis situations.
• Excellent oral and written communication skills.
• Ability to build positive relationships with team members and external partners.
• Knowledge of trauma experienced by survivors of domestic violence, sexual assault, and human trafficking.

Responsibilities

• Provide in-person, virtual, and telephone crisis intervention for survivors of domestic violence, sexual assault, and human trafficking.
• Assist survivors in creating survivor-directed action plans, including protective orders, police reports, court attendance, housing, employment or financial assistance.
• Support survivors during hospital forensic exams with emotional advocacy.
• Foster connections with community resources and professionals.
• Educate survivors about dynamics of domestic and sexual violence.
• Assist survivors in safety planning and danger assessments.
• Maintain a client caseload and follow up on progress and needs.
• Collaborate with the case management team and provide support to colleagues.
• Represent CAPSA at community events to increase awareness and partnerships.
• Complete accurate and timely case documentation.
• Perform other duties to support CAPSA's mission.

Skills

Crisis intervention

Oral & written communication

Trauma-informed care

Collaboration with partners

Education

Bachelor's degree in Social Work

Job description

As a Case Manager at CAPSA, you will play a vital role in supporting survivors on their journey to safety and healing, with this position specifically serving individuals from diverse backgrounds and communities. You will provide compassionate, survivor-centered services, ensuring each client feels empowered and supported through every step of the process.

Qualifications -

This job may be right for you if:

• Education: Bachelor's degree in Social Work or related field preferred.
• Ability to work calmly and effectively in crisis situations.
• Excellent oral and written communication skills.
• Ability to build positive, collaborative relationships with both team members and external partners.
• Working knowledge of, or strong desire to learn about, trauma experienced by survivors of domestic violence, sexual assault, and human trafficking.

Position Purpose

This position is part of an amazing team and will provide you with meaningful and varied day to day work.

• Provide in-person, virtual, and telephone crisis intervention for survivors of domestic violence, sexual assault, and human trafficking.
• Assist survivors in creating survivor-directed action plans, which may include filing protective orders, making police reports, attending court, and securing housing, employment, or financial assistance.
• Support survivors during hospital forensic exams, offering emotional advocacy and assistance during a highly vulnerable time.
• Foster strong connections and collaborations with community resources and professionals.
• Educate survivors about the dynamics of domestic and sexual violence.
• Assist survivors in developing safety plans and completing danger assessments.
• Maintain a client caseload, regularly following up to assess progress and address additional needs.
• Collaborate with and support other case management team members, providing feedback and assistance to best serve survivors.
• Represent CAPSA at community events and outreach activities to increase awareness of services for underserved populations and strengthen community partnerships.
• Complete accurate and timely case documentation.
• Perform other duties as assigned to support the mission of CAPSA.

Why Join CAPSA?

Imagine joining a team where collaboration, growth, and compassion aren't just buzzwords-they're the foundation of everything we do. At CAPSA, we provide extensive training and professional development to help you become a recognized expert in the critical fields of sexual assault and domestic violence advocacy.

We are committed to fostering an environment where your passion for learning, dedication to making a difference, and desire to be part of a supportive and evolving team are celebrated. Here, you can grow your career while making a tangible difference in the lives of survivors.

Join us and embark on a fulfilling path toward making a difference in the lives of survivors.