Surveillance Team Lead - Gaming Security

Bally's; Kansas City (MO); On-site; USD 50,000 - 70,000; Full time

Job summary

Bally's in Kansas City, MO is seeking a Lead Surveillance Operator to supervise the Surveillance team and ensure the integrity of casino operations. You will monitor the facility through cameras, record activity, and coordinate responses to alarms.

The role requires strong analytical skills, fluency in English, and ability to work nights, weekends, and holidays as needed. Experience in gaming surveillance is preferred and you will report to the Surveillance Department.

Qualifications

• Must be proficient with Microsoft Office.
• Strong analytical, problem-solving and decision-making skills.
• Must be able to read, write and speak English.

Responsibilities

• Supervise, train, and coach Surveillance team; monitor cameras and log activities.
• Record and report questionable activity for review.
• Observe gaming areas and detect cheating, theft, or illegal activity.
• Prepare daily logs and store video clips in system repositories.
• Coordinate responses to hold-up alarms and notify management.

Skills

Microsoft Office

Analytical thinking

English proficiency

Tools

Video surveillance systems

Digital systems operations

Job description

Bally's in Kansas City, MO is seeking a Lead Surveillance Operator to supervise the Surveillance team and ensure the integrity of casino operations. You will monitor the facility through cameras, record activity, and coordinate responses to alarms.

The role requires strong analytical skills, fluency in English, and ability to work nights, weekends, and holidays as needed. Experience in gaming surveillance is preferred and you will report to the Surveillance Department.