Overview
Why We Need Your Talents:
With our rapid projected expansion, the Live! Casino & Hotel Brand is searching for the right talent to grow with the organization and help drive our future success.
The Security Shift Manager is responsible for the overall management of the shift and personnel, providing security and a safe environment while ensuring the protection of guests, team members, and Live! assets.
Responsibilities
Where You'll Make an Impact:
- Manage programs, processes, and procedures to ensure the protection of Maryland Live assets, including the safety and security of guests and team members.
- Manage programs and processes to reduce and control loss time injuries.
- Communicate and implement department procedures in accordance with the director and internal controls.
- Assist in the development and implementation of Security Department training.
- Investigate incidents and/or guest complaints, compiling data for accurate reports to the Gaming Commission and department heads.
- Complete and investigate first reports on injuries.
- Provide input and assist with the preparation of performance reviews of supervisors and officers.
- Perform other duties as assigned.
Skills to Help You Succeed
- Ability to analyze and interpret departmental needs and results.
- Ability to solve complex problems.
- Ability to perform duties under frequent time pressures.
- Maintain mental concentration for significant periods.
- Handle a variety of tasks and deadlines, often requiring an irregular work schedule.
- Perform duties in an interruptive environment.
Qualifications
Must-Haves:
- A minimum of three (3) years of supervisory experience in security or law enforcement.
- At least three (3) years of work experience in a casino environment.
- Four (4) years of degree in a related field or equivalent work experience.
- Ability to work in an environment with alcohol and smoking.
- Must be able to secure and maintain licensure as required by the Virginia Gaming Control Board or other applicable regulatory entity.
Physical Requirements
- Ability and energy to move around the large resort with a sense of urgency.
- Be alert at all times.
- Dexterity for daily activities and emergencies.
- Stand and walk for extended periods.
- Ascend and descend stairs.
- Work in extreme temperatures (hot and cold).
- Perform physical tasks such as lifting up to 50 lbs, running, stooping, bending, and reaching.
- Ability to ride a bicycle and operate vehicles like Segways or golf carts.
What We Offer
- Generous Bonus Structure
- Comprehensive Health Coverage
- Retirement Savings with Company Match
- Leadership Skills Development & Mentorship Programs
- Tuition Reimbursement
- Exclusive Discounts on Travel, Services, Goods, and Entertainment
Life at Live!
Individuals chosen to be part of the Live! Management Team can expect:
- To support and build a strong, diverse team.
- To prioritize service to our guests and community.
- To be provided with tools, resources, and opportunities for career growth.
- To be part of an exciting, industry-leading experience.
- To work hard and have fun.
Note: Live! is a 24/7 high-energy casino environment with exposure to alcohol and smoking.