Surveillance Operator

Riverside-Casino-; Muscatine (IA); On-site; USD 22,000 - 29,000; Full time

Job summary

Riverside-Casino seeks a surveillance operator to monitor CCTV, enforce state regulations and internal controls, and assist the surveillance team in safeguarding assets. The role requires discretion, prompt action on violations, and maintaining confidentiality of activity on RCGR property.

Typical hours are full-time, 3pm-11pm, including weekends and holidays, with a starting pay of $18.50 per hour (including premium pay). High school diploma or equivalent or related experience is required.

Qualifications

• High School diploma or GED; or 12 months related experience; or equivalent combination of education and experience.
• No relation to RCGR employees or co-habitation.
• Must not fraternize with other employees of RCGR.
• Must demonstrate successful problem solving and thinking skills.
• Some college education and/or knowledge of table games preferred.
• No surveillance experience required.

Responsibilities

• Continuously monitor CCTV, scrutinize activities within camera range to protect company assets and assist fellow operators.
• Support managers, directors, and executives in protecting information and assets of respective departments.
• Maintain a professional relationship with commission members and agents, and with other operators.
• Act quickly and accurately when violations of company or state regulations and laws occur.
• Complete all necessary paperwork accurately and in a timely manner.
• Augment and maintains surveillance skills through review and self-study.
• Assist Surveillance shift managers and director in tasks, including paperwork and observing recordings.

Job description

This position is responsible for monitoring compliance of State Regulations, Internal Controls and Department SOP’s through the use of surveillance cameras. This position is also responsible for using discretion in all procedures and policies of the department.

Salary: $18.50/ hour (including premium pay)

Schedule: Full time, 3pm to 11pm including weekends and holidays

Essential Functions:

Continuously monitor CCTV, closely scrutinize all activities within camera range to ensure the protection of company assets, and assist fellow operators in these tasks.

Support managers, directors, and executives in protecting information and assets of respective departments.

Maintain a professional relationship with commission members and agents, as well as other operators.

Act quickly and accurately in dealing with violations of company or state regulations and laws.

Complete all necessary paperwork accurately and in a timely manner.

Augment and maintains surveillance skills through review and self-study.

Assist Surveillance shift managers and director in tasks, including paperwork, observing recordings, and other duties assigned.

Maintain confidentiality in procedures and incidents taken place on RCGR property.

Required:

High School diploma or GED; or 12 months related experience; or equivalent combination of education and experience.

No relation to RCGR employees or co-habitation.

Must not fraternize with other employees of RCGR.

Must demonstrate successful problem solving and thinking skills.

Some college education and/or knowledge of table games preferred.

No surveillance experience required.