Surveillance Operator

Riverside Casino & Golf Resort; Iowa; On-site; USD 38,000 - 43,000; Full time

Benefits offered by this job

Paid Time Off

Job summary

Riverside Casino & Golf Resort is seeking a vigilant Surveillance Officer to monitor CCTV, safeguard assets, and support leadership in protecting confidential information. You will maintain professional relationships with commission members and other operators, act swiftly on regulatory violations, and ensure accurate, timely paperwork while upholding strict confidentiality on RCGR premises.

Ideal candidates possess a high school diploma or GED (or related experience), no relation to RCGR staff,

Qualifications

• High School diploma or GED, or 12 months related experience, or equivalent combination of education and experience.
• No relation to RCGR employees or co-habitation.
• Must not fraternize with other employees of RCGR.
• Must demonstrate successful problem solving and thinking skills.
• Some college education and/or knowledge of table games preferred.

Responsibilities

• Continuously monitor CCTV and scrutinize activities to protect assets.
• Support managers, directors, and executives in protecting information and assets.
• Maintain professional relationships with commission members, agents, and other operators.
• Act quickly and accurately in dealing with violations of regulations and laws.
• Complete all necessary paperwork accurately and timely.
• Maintain confidentiality in procedures and incidents on RCGR property.

Skills

Problem solving

Education

High School diploma or GED; or 12 months related experience; or equivalent

Job description

Essential Functions

• Continuously monitor CCTV, closely scrutinize all activities within camera range to ensure the protection of company assets, and assist fellow operators in these tasks.
• Support managers, directors, and executives in protecting information and assets of respective departments.
• Maintain a professional relationship with commission members and agents, as well as other operators.
• Act quickly and accurately in dealing with violations of company or state regulations and laws.
• Complete all necessary paperwork accurately and in a timely manner.
• Augment and maintains surveillance skills through review and self-study.
• Assist Surveillance shift managers and director in tasks, including paperwork, observing recordings, and other duties assigned.
• Maintain confidentiality in procedures and incidents taken place on RCGR property.

Required

• High School diploma or GED; or 12 months related experience; or equivalent combination of education and experience.
• No relation to RCGR employees or co-habitation.
• Must not fraternize with other employees of RCGR.
• Must demonstrate successful problem solving and thinking skills.
• Some college education and/or knowledge of table games preferred.

Schedule

Full-time, 3PM - 11PM including weekends and holidays

$18.50/hour (including premium pay) with 40 hours of Paid Time Off upon hire

Riverside Casino & Golf Resort is an Equal Opportunity Employer dedicated to non-discrimination in employment. We select the best qualified individual for the job based on job-related qualifications regardless of race, age, color, religion, sex, national origin, ancestry, marital status, sexual preference, disability or any other status protected by applicable law.

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