Surveillance Operator (Overnight Shift)

Lakeside Hotel Casino; Osceola (IA); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

Paid rest breaks

Paid holidays

Medical, Dental, Vision coverage

401(k) with Company Match

Life Insurance

Job summary

Lakeside Hotel Casino is seeking a Surveillance Operator to monitor CCTV and safeguard assets across all casino areas. You will provide footage to supervisors as directed and maintain professional relations with relevant authorities.

The role requires compliance with Iowa Gaming rules and the ability to obtain and maintain a gaming license; flexibility to work days, nights, weekends, and holidays is needed.

Qualifications

• High school diploma or GED required.
• Casino and/or surveillance experience preferred.
• Ability to communicate effectively in English.
• Proficiency with Microsoft Office Suite or related software.

Responsibilities

• Monitor CCTV systems to protect assets across all casino areas.
• Prepare and provide footage to supervisors or managers as directed.
• Maintain a professional relationship with IRGC and DCI.
• Report issues to the Surveillance Supervisor or Manager.
• Complete paperwork and reports accurately and on time.
• Support other departments with asset protection information.

Skills

English communication

Mathematical skills

Computer proficiency

Education

High School Diploma/GED

Tools

Microsoft Office Suite

Job description

As a Surveillance Operator, you will play a crucial role in safeguarding our company assets and minimizing theft and fraud by conducting ongoing surveillance of all casino areas using closed-circuit television (CCTV).

Key Responsibilities:

• Monitor CCTV systems to ensure the protection of company assets.
• Prepare and provide footage to supervisors or managers as directed.
• Maintain a professional relationship with IRGC and DCI.
• Report issues to the Surveillance Supervisor or Manager.
• Complete paperwork and reports accurately and on time.
• Support other departments with assistance and information related to asset protection.
• Comply with all Iowa Racing and Gaming Commission Rules and Regulations and other relevant guidelines.
• Obtain and maintain a valid gaming license.
• Work flexible hours, including days, nights, weekends, and holidays.

Skills and Abilities:

• Effective communication in English with managers and other employees.
• Strong mathematical skills.
• Proficiency with Microsoft Office Suite or related software.
• Ability to sit for prolonged periods and work on a computer.

Education and Experience:

• High School Diploma/GED required.
• Casino and/or surveillance experience preferred.

EMPLOYEE BENEFITS INCLUDE:

• All rest and meal breaks are paid!
• PTO is earned each pay period.
• Paid Holidays.
• Medical, Dental, Vision, and Virtual Doctor Visits.
• 401(k) with Company Match.
• 1 X's Salary Free Employee Life Insurance.
• Optional coverages: Short and Long Term Disability, Additional Life Insurance, Accident Insurance, Critical Illness Insurance, LegalShield, and Pet Insurance.
• Free employee assistance plan includes legal guidance, counseling sessions, and more.
• Employee Discounts, Team Celebrations, Awards, and more!

DISCLAIMER: This job posting is intended to describe the general nature of this position. It is not intended to be an exhaustive list of all responsibilities, duties, and skills required. Employee benefits may vary by location, position, length of service, and employment status. Final candidates will be required to complete a drug test and background check. Many positions will require a state gaming license. Affinity Gaming is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, or marital status.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.