Surveillance Officer - Full Time

Bally's Twin River Lincoln; Lincoln (RI); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

None

Job summary

Bally's Twin River Lincoln is seeking a vigilant Surveillance Officer to monitor activities within the casino and surrounding areas using video cameras and access control systems. This role involves logging incidents, identifying outages or tampering, and ensuring proper escalation of security events.

You will prioritize calls, dispatch security personnel during emergencies, and follow established procedures while maintaining strict confidentiality.

Qualifications

• Experience with video cameras, access control systems, video printers and related surveillance equipment.
• Basic computer knowledge and familiarity with security software is preferred.
• Previous loss prevention experience is a plus but not required.
• Casino experience is preferred but not required.

Responsibilities

• Monitor activities in and around the establishment using surveillance equipment.
• Log observations in the dispatch log and maintain accurate records.
• Identify blind spots, camera outages, or tampering and report findings.
• Determine call priorities and dispatch officers during emergencies as needed.
• Maintain confidentiality and adhere to department procedures.

Tools

Video cameras

Access control systems

Video printers

Surveillance equipment

Job description

• Monitor and record activities being conducted in and around the gaming establishment using video cameras, monitors, digital recorders, access control systems, computer dispatch, video printers, switches, and other equipment used for surveillance.
• Monitor all areas of the property, both indoor and outdoor for suspicious activity, health and safety issues, evidence of theft, cheating, scams, and procedural violations.
• Check for blind spots and camera outage or tampering.
• Log all activities observed by surveillance into the surveillance dispatch log.
• Understand and operate all Surveillance camera switching, reprogramming equipment, and use of all computer equipment.
• Controls Surveillance dispatch system for all calls to Control.
• Determines Control call priorities and dispatches security, police, fire, traffic officers, maintenance and facilities during emergencies as necessary.
• Dispatches Security officers as needed throughout the facility and monitors conduct.
• Maintain familiarity with all appropriate Twin River department procedures.
• Maintain confidentiality within the established guidelines.

Qualifications:

High school diploma or GED equivalent

• Experience working with video cameras, access control systems, video printers and other equipment used in surveillance
• Previous casino experience is preferred but not required
• Basic computer software and hardware knowledge desired
• Previous experience in loss prevention preferred but not required

Physical/Mental Requirements:

• Frequent sitting, speaking, seeing, hearing, and listening
• Frequently follow directions, attention to detail
• Occasional twisting, kneeling, handling, wrist motion, bending, and working in tight spaces

License Requirements:

Rhode Island Department of Business Regulations Gaming License

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Opportunity Employer
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