Casino Surveillance Agent - Flexible Schedule & Guest Focus

Bally's Corporation; Baton Rouge (LA); On-site; USD 18,000 - 23,000; Full time

Job summary

Bally's Corporation in Baton Rouge is seeking a Surveillance Associate to monitor activities across casino spaces, assist with safety, and ensure policy compliance. You will observe operations, document concerns, and coordinate with authorities as needed.

The role requires discretion, strong communication, and teamwork, with a preference for 1–2 years of surveillance experience and a high school diploma or GED.

Qualifications

• Professional demeanor and presence when interacting with guests and team members.
• Excellent teamwork and guest service, written and verbal communication skills.
• 1–2 years of surveillance experience preferred.
• High school diploma or GED preferred.

Responsibilities

• Maintain a welcoming attitude toward all guests at all times.
• Observe guest and team member activities across monitored areas.
• Monitor for criminal activity and policy violations.
• Record activities and report observations to officials.
• Maintain confidentiality of financial and guest information.
• Track and complete government reporting.
• Know guest alcohol limitations and related policy.
• Keep work area clean and orderly.
• Follow policies ethically and lead by example.
• Work a flexible schedule including late nights, weekends, and holidays.
• Perform other duties as assigned.

Skills

Professional demeanor

Teamwork

Guest service

Communication skills

Education

HS diploma or GED

Job description

Bally's Corporation in Baton Rouge is seeking a Surveillance Associate to monitor activities across casino spaces, assist with safety, and ensure policy compliance. You will observe operations, document concerns, and coordinate with authorities as needed.

The role requires discretion, strong communication, and teamwork, with a preference for 1–2 years of surveillance experience and a high school diploma or GED.