Surgical Services Support Technician II - Neuro Expansion

Cleveland Clinic; Cleveland (OH); Vor Ort; USD 27.000 - 36.000; Vollzeit

Zusammenfassung

Cleveland Clinic is opening a new Neurological Institute at its Main Campus. The Surgical Services Support Technician plays a vital role in patient transport, room turnover, specimen delivery, and maintaining a safe, sanitary surgical environment for the pavilion.

The role requires multitasking between patient care and cleaning tasks, with shifts including early mornings, days, evenings, and nights. A strong teamwork mindset and adherence to safety practices are essential.

Qualifikationen

• High school diploma or GED.
• BLS through American Heart Association or Red Cross required within new hire period.
• One year of customer service experience and team-environment work.
• One year in Surgical Services Support Tech I or two years leading projects and staffing.

Aufgaben

• Escort and direct patients to appropriate sources for assistance.
• Provide a safe environment for patients and families; ensure quality outcomes.
• Assist Supervisor with daily staffing.
• Monitor and document quality outcomes.
• Maintain patient tracking through electronic tools.
• Coordinate Uniform Room activities (locker assignments, scrubs).
• Properly handle and dispose of hazardous waste.
• Follow infection control and radioactive waste procedures.

Kenntnisse

Customer service

Teamwork

Safety awareness

Ausbildung

High school diploma

BLS Certification

Jobbeschreibung

Be part of something groundbreaking at Cleveland Clinic Main Campus’ new, state-of-the-art Neurological Institute, opening January 2027. As a Surgical Services Support Technician, you will play an essential role in the patient care journey, from arrival through discharge, by safely transporting patients, cleaning and turning over operating rooms between cases, delivering specimens to the appropriate labs, and helping maintain a safe, sanitary and efficient surgical environment throughout the pavilion. This is a unique opportunity to join a world-class organization at the opening of an innovative new facility and grow your career in a collaborative, mission-driven setting dedicated to exceptional neurological care.

The Surgical Services Support Technician oversees and safely transports patients to designated areas per nursing request. This position requires the caregiver to be able to multi-task and prioritize patient related and cleaning tasks.

The Surgical Services Support Technician maintains and controls support services equipment and supplies. Additionally, this caregiver oversees and maintains the operating room environment in an aesthetically safe and sanitary condition.

The following shifts are available:

• 6 a.m - 2:30 p.m.
• 10 a.m. - 6:30 p.m.
• 2 p.m. – 10:30 p.m.
• 10:30 p.m. -- 6:30 a.m.
• 11 p.m. -- 7:30 a.m.

If weekend availability is required for this role, it will be built into your regular schedule. In that case, your workweek would be scheduled either Sunday through Thursday or Tuesday through Saturday.

Working holiday shifts is voluntary.

Responsibilities:

• Oversee, escort and direct customers to the appropriate source for assistance.
• Provide a safe environment for patients and their families through producing quality outcomes.
• Assist Supervisor with daily staffing.
• Monitor and document quality outcomes.
• Oversee and complete patient tracking through electronic software tools.
• Coordinate and maintain Uniform Room activities such as locker assignments and scrubs for all operating room personnel.
• Properly handle and dispose of hazardous waste.
• Comply with special cleaning requests for radioactive waste and infection control surgical cases.

Minimum qualifications:

• High school diploma or GED
• Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross within new hire period
• One year of customer service experience and experience working in a team environment
• One year of Surgical Services Support Tech I experience or two years of experience as a Lead following through with projects and managing staffing

Physical Requirements:

• Requires a full range of body motion including ability to lift and/or bear the weight of 100 pounds with assistance, or more while pulling, lifting, pushing and transferring patients to and from various apparatus; regularly pushes moderate to heavy weight of 100 pounds or more.
• Exposure to body fluids.
• Must be available for flexible scheduling according to the needs of the surgical area.
• Floating may be expected per assignment policies within the surgical support department.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $19.25

Maximum hourly: $25.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).