Surgical Services Support Technician I - Neuro Expansion

Cleveland Clinic; Cleveland (OH); Presencial; USD 25.000 - 35.000; Jornada completa

Descripción de la vacante

Cleveland Clinic Main Campus’ Neurological Institute is opening January 2027. The Surgical Services Support Technician will transport patients, help prepare rooms between cases, handle specimens, and maintain a clean, safe surgical environment.

Shifts include early mornings and evenings, with potential weekend scheduling. Responsibilities include directing patients, ensuring safety, using electronic systems, assisting with patient prepping, and coordinating uniforms and scrubs for OR staff.

Formación

• Minimum: high school diploma or GED and BLS certification within new hire period.
• 1 year of customer service experience and ability to work in a team.
• Ability to multi-task and prioritize patient care and cleaning tasks.

Responsabilidades

• Escort and direct customers to appropriate assistance.
• Provide a safe environment for patients and families.
• Record tasks in electronic software programs.
• Assist nursing with prepping and shaving patients for surgery.
• Coordinate Uniform Room activities (locker assignments, scrubs).
• Handle and dispose of hazardous waste safely.
• Comply with radioactive waste and infection control requirements.

Conocimientos

Customer service

Teamwork

Multi-tasking

Safety/compliance

PPE procedures

Adaptability

Educación

High school diploma or GED

BLS certification (AHA/Red Cross)

Herramientas

Electronic health records (EHR) software

Descripción del empleo

Be part of something groundbreaking at Cleveland Clinic Main Campus’ new, state-of-the-art Neurological Institute, opening January 2027. As a Surgical Services Support Technician, you will play an essential role in the patient care journey, from arrival through discharge, by safely transporting patients, cleaning and turning over operating rooms between cases, delivering specimens to the appropriate labs, and helping maintain a safe, sanitary and efficient surgical environment throughout the pavilion. This is a unique opportunity to join a world-class organization at the opening of an innovative new facility and grow your career in a collaborative, mission-driven setting dedicated to exceptional neurological care.

The Surgical Services Support Technician safely transports patients to designated areas per nursing request. This position requires the caregiver to be able to multi-task and prioritize patient related and cleaning tasks.

The Surgical Services Support Technician maintains and controls support services equipment and supplies. Additionally, this caregiver maintains the operating room environment in an aesthetically safe and sanitary condition.

The following shifts are available:

• 6 a.m - 2:30 p.m.
• 10 a.m. - 6:30 p.m.
• 2 p.m. – 10:30 p.m.
• 10:30 p.m. -- 6:30 a.m.
• 11 p.m. -- 7:30 a.m.

If weekend availability is required for this role, it will be built into your regular schedule. In that case, your workweek would be scheduled either Sunday through Thursday or Tuesday through Saturday.

Working holiday shifts is voluntary.

Responsibilities:

• Escort and direct customers to the appropriate source for assistance.
• Provide a safe environment for patients and their families.
• Comply with entering job tasks in electronic computer software programs.
• Assist nursing service with prepping and shaving patients for surgery.
• Coordinate and maintain Uniform Room activities such as locker assignments and scrubs for all operating room personnel.
• Properly handle and dispose of hazardous waste.
• Comply with special cleaning requests for radioactive waste and infection control surgical cases.

Minimum qualifications:

• High school diploma or GED
• Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross within new hire period
• One year customer service experience and experience working in a team environment

Physical Requirements:

• Requires full range of body motion including ability to lift and/or bear the weight of 100 pounds with assistance, or more while pulling, lifting, pushing and transferring patients to and from various apparatus; regularly pushes moderate to heavy weight of 100 pounds or more.
• Exposure to body fluids.
• Must be available for flexible scheduling according to the needs of the surgical area.
• Floating may be expected per assignment policies within the surgical support department.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $18.50

Maximum hourly: $25.20

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).