Surgical Services Support Technician II - Neuro Expansion

Cleveland Clinic; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Cleveland Clinic Main Campus in Cleveland, OH seeks a Surgical Services Support Technician II for Neuro Expansion. You will transport patients, help prepare and clean ORs, and ensure a safe, sanitary surgical environment in a new Neurological Institute opening Jan 2027.

You will also manage specimen transport, assist with staffing, and maintain equipment and supplies across shifts, including day/evening/night/weekend coverage.

Qualifications

• High school diploma or GED.
• BLS certification (AHA or Red Cross) within new hire period.
• 1 year of customer service experience and experience working in a team environment.
• 1 year of Surgical Services Support Tech I experience or 2 years as Lead handling staffing/projects.

Responsibilities

• Oversee, escort and direct customers to the appropriate source for assistance.
• Provide a safe environment for patients and families through quality outcomes.
• Assist Supervisor with daily staffing.
• Monitor and document quality outcomes.
• Oversee and complete patient tracking through electronic software tools.
• Coordinate and maintain Uniform Room activities such as locker assignments and scrubs for all operating room personnel.
• Properly handle and dispose of hazardous waste.
• Comply with special cleaning requests for radioactive waste and infection control surgical cases.

Skills

Customer service

Team environment

BLS certification

Healthcare support

Education

High school diploma or GED

Job description

At Cleveland Clinic Health System, we believe in a better future for healthcare. And each of us is responsible for honoring our commitment to excellence, pushing the boundaries and transforming the patient experience, every day.

We all have the power to help, heal and change lives — beginning with our own. That’s the power of the Cleveland Clinic Health System team, and The Power of Every One.

Job Title

Surgical Services Support Technician II - Neuro Expansion

Location

Cleveland

Facility

Cleveland Clinic Main Campus

Job Code

G11000

Shift

Day/Evening/Night/Weekend

Schedule

2:00pm-10:30pm/10:30pm-6:00am

Job Details

Be part of something groundbreaking at Cleveland Clinic Main Campus’ new,state-of-the-artNeurological Institute, opening January 2027. As a Surgical Services Support Technician, you will play an essential role in the patient care journey, from arrival through discharge, by safely transporting patients, cleaning and turning over operating rooms between cases, delivering specimensto the appropriate labs, and helping maintain a safe, sanitary and efficient surgical environment throughout the pavilion. This is a unique opportunity to join a world-class organization at the opening of an innovative newfacility and grow your career in a collaborative, mission-driven setting dedicated to exceptional neurological care.

The Surgical Services Support Technician oversees and safely transports patients todesignatedareas per nursing request. This position requires the caregiver to be able to multi-task and prioritize patient related and cleaning tasks.

The Surgical Services Support Technicianmaintainsand controls support services equipment and supplies. Additionally, this caregiver oversees andmaintainsthe operating roomenvironment in an aesthetically safe and sanitary condition.

The followingshiftsare available:

6 a.m - 2:30 p.m.

10 a.m. - 6:30 p.m.

2 p.m. – 10:30 p.m.

10:30 p.m. – 6:30 a.m.

11 p.m. – 7:30 a.m.

If weekend availability is required for this role, it will be built into your regular schedule. In that case, your workweek would be scheduled either Sunday through Thursday or Tuesday through Saturday.

Working holiday shifts is voluntary.

Responsibilities:

• Oversee,escortanddirectcustomers to theappropriate sourceforassistance.
• Provide a safe environment for patients and their families through producing quality outcomes.
• Assist Supervisor with daily staffing.
• Monitor and document qualityoutcomes.
• Oversee andcompletepatient tracking through electronic software tools.
• Coordinate andmaintainUniform Room activities such as locker assignments and scrubs for all operating roompersonnel.
• Properly handle anddisposeof hazardous waste.
• Complywithspecial cleaning requests for radioactive waste and infectioncontrolsurgical cases.

Minimum qualifications:

• High school diploma or GED
• Successful completion of Basic Life Support (BLS) through American Heart Association (AHA) or American Red Cross within new hire period
• One year of customer service experience and experience working in a team environment
• One year of Surgical Services Support Tech I experience or two years of experience as a Lead following through with projects and managing staffing

Physical Requirements:

• Requires a full range of body motion including ability to lift and/or bear the weight of 100 pounds with assistance, or more while pulling, lifting, pushing and transferring patients to and from various apparatus; regularly pushes moderate to heavy weight of 100 pounds or more.
• Exposure to body fluids.
• Must be available for flexible scheduling according to the needs of the surgical area.
• Floating may be expected per assignment policies within the surgical support department.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

The policy of Cleveland Clinic Health System and its system hospitals (Cleveland Clinic Health System) is to provide equal opportunity to all of our caregivers and applicants for employment in our drug free environment. All offers of employment are followed by testing for controlled substances.

Cleveland Clinic Health System administers an influenza prevention program. You will be required to comply with this program, which will include obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.

Decisions concerning employment, transfers and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law. Information provided on this application may be shared with any Cleveland Clinic Health System facility.

If applying for a Florida position, please see the following website for more information on the background screening requirements required by the Agency of Health Care Administration: https://info.flclearinghouse.com/

Please review the Equal Employment Opportunity poster.

Cleveland Clinic is pleased to be an equal employment opportunity employer.