Outpatient Clinical Care Assistant - Neuro Expansion

Cleveland Clinic; Cleveland (OH); On-site; USD 25,000 - 33,000; Full time

Job summary

Cleveland Clinic's Neurological Institute in Cleveland is seeking an Outpatient Clinical Care Assistant to join a world-class healthcare system expanding new facilities. You will perform health screenings, collect specimens, update health records, and support patient flow in an outpatient clinic under RN/LIP supervision.

The role emphasizes teamwork, accuracy in documentation, and respectful patient communication.

Qualifications

• High School Diploma/GED required.
• Understanding of anatomy, basic patient care activities and math.
• BLS Certification through AHA or Red Cross within new hire period.
• One year of healthcare experience in hospital/ambulatory or equivalent training.

Responsibilities

• Provide patient care in outpatient clinic under RN or LIP supervision.
• Complete rooming with vitals, height, weight, intake questions, documentation and reporting abnormal findings.
• Collect patient specimens, perform point-of-care testing and prepare specimens for lab transport.
• Prepare patients for exams and assist with tests and procedures (EKG, Holter, pulse oximetry, screening).
• Administer treatments and dressings, apply/remove casts and splints as directed.
• Review printed instructions with patients.
• Assist with wound care and documentation in the EHR.
• Assist with setting and closing the clinic, stocking supplies.
• Clean, monitor expiration dates, restock dressing carts, check AED units and oxygen tanks.
• Initiate CPR and other emergency measures.

Skills

Patient care

Vital signs

Specimen collection

EMR navigation

EHR documentation

Education

High School Diploma/GED

Tools

EMR system

Job description

Join Cleveland Clinic Neurological Institute and become part of one of the world’s most respected healthcare organizations. We are expanding with a new, one-million-square-foot, 15-floor, state-of-the-art facility on Cleveland Clinic Main Campus designed to elevate care for complex neurological conditions — including spine injuries, epileptic seizures, movement disorders, multiple sclerosis and stroke. This advanced building brings every stage of care under one roof, featuring dedicated spaces for outpatient services, surgery, stepdown, ICU and epilepsy monitoring, as well as additional operating rooms and expanded ambulatory, infusion, imaging, EMG, sleep and rehabilitation services. We are welcoming new caregivers to collaborate within our multidisciplinary teams and contribute to nationally recognized, innovative neurological care. Join us and be part of the next wave of transformative care at Cleveland Clinic.

An Outpatient Clinical Care Assistant in this role is familiar with performing health screenings, collecting specimens, updating health records, keeping medical supplies stocked, maintaining examination areas, and monitoring, recording, and communicating patients’ conditions. Outpatient Clinical Care Assistants also perform administrative duties, such as appointment scheduling and patient registration, which offer a unique learning opportunity to expand your skillset.

A caregiver who excels in this role will:

• Provide or assist with patient care in an outpatient clinic under the supervision of a Registered Nurse (RN) or Licensed Independent Provider (LIP).
• Complete the rooming process, including vitals, height, weight, intake questions, documentation and reporting abnormal findings.
• Collect patient specimens, perform point of care testing and prepare specimens for transport to the lab.
• Prepare patients for and assist with exams, tests and procedures, such as EKG, Holter monitor application, pulse oximetry, hearing and vision screening, disinfection and sterilization.
• Administer treatments as directed, including the application of heat or cold, simple sterile dressing changes and applying/removing casts, braces and splints.
• Review printed instructions with patients.
• Assist with wound care.
• Document in the electronic health record.
• Assist with setting and closing the clinic.
• Stock supplies and linens.
• Clean, monitor expiration dates and restock dressing supply carts, check AED units and oxygen tanks, and empty needle boxes using appropriate safety measures.
• Initiate CPR and other emergency measures.

Minimum qualifications for the ideal future caregiver include:

• High School Diploma/GED
• Understanding of human anatomy, basic patient care activities and math
• Basic Life Support (BLS) Certification through the American Heart Association (AHA) or American Red Cross (within new hire period)
• One year of recent healthcare experience in a hospital or ambulatory, homecare, assisted living, nursing home or long-term care setting OR additional formal training/education

Preferred qualifications for the ideal future caregiver include:

• Proficiency in the use of an Electronic Medical Record (EMR)

Physical Requirements:

• Requires full body motion to move and lift patients, manual finger dexterity with good eye-hand coordination; involves extensive standing and walking.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

• Minimum hourly: $18.25
• Maximum hourly: $24.95

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).