Surgical Scheduling & Vision Services Concierge

Northwest Eye Surgeons; Fairbanks (AK); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical, Dental, and Vision Insurance

401(k) Plan with employer contribution

Company-Paid Life Insurance

Generous PTO/Holiday

EEO Statement

Job summary

Mountain View Eye Center is seeking a full-time surgical scheduler at our Mountain View location. The role focuses on counseling patients on premium vision correction options, scheduling surgeries at our ambulatory center and local hospitals, and conveying payment options and estimates.

The ideal candidate will have medical reception experience, strong sales ability, and proficiency with EHR systems, MS Office, and G-Suite. Join a patient-centered team dedicated to quality outcomes.

Qualifications

• 1 year of medical reception experience preferred.
• High School diploma or equivalent.
• Sales experience is a plus.

Responsibilities

• Greet, introduce, and provide informational packets to patients interested in surgery.
• Serve as the primary point of contact for patients and coordinate with the surgeon and staff.
• Deliver comprehensive vision correction counsel and promote premium services.
• Promote, educate, and close sales on Vision Correction with eligible patients.
• Offer and review finance options with patients, including Alphaeon or CareCredit.
• Explain payment protocol and accepted forms of payment.
• Communicate surgery details to the center and arrange equipment/supplies.
• Verify surgical authorizations with the insurance coordinating team.
• Set appointments for pre-surgery testing and post-op visits.
• Other duties as assigned.

Skills

Salesmanship

Customer service

Communication

MS Office

Team player

Education

High School diploma or equivalent

Tools

EHR systems

Microsoft Office

G-Suite

Job description

Mountain View Eye Center is seeking a full-time surgical scheduler at our Mountain View location. The role focuses on counseling patients on premium vision correction options, scheduling surgeries at our ambulatory center and local hospitals, and conveying payment options and estimates.

The ideal candidate will have medical reception experience, strong sales ability, and proficiency with EHR systems, MS Office, and G-Suite. Join a patient-centered team dedicated to quality outcomes.