SURGICAL SCHEDULING SPECIALIST

CO1000 H. Lee Moffitt Cancer Center and Research Institute Hospital, Inc.; United States; On-site; USD 25,000 - 37,000; Full time

Job summary

Moffitt Cancer Center is seeking a Surgical Scheduling Coordinator Specialist to manage patient appointments across multiple resources and external records. You will ensure accurate scheduling and clear communication with patients, families, and clinical teams.

Responsibilities include reviewing surgical orders, coordinating pre-op and ancillary services, and providing outstanding customer service in a fast-paced hospital environment.

Qualifications

• Minimum one year experience in a hospital, outpatient facility or physician office or equivalent healthcare experience.
• Plus a minimum of one year customer service experience.
• Medical terminology required.
• Computer skill and knowledge of all Microsoft applications.
• Excellent verbal communication skills and strong organizational skills required.
• Must be professional, detail oriented, self-motivated and an independent worker.
• Ability to handle multiple tasks.
• Prefer two or more years' experience in a hospital, outpatient facility or physician office environment.

Responsibilities

• Coordinate patient appointments involving multiple resources and external records to facilitate accurate scheduling.
• Follow-up with stakeholders verbally, written and electronically.
• Schedule any surgical cases for assigned providers and clinical area(s).
• Review surgical orders for accuracy and schedule pre-op and ancillary services.
• Provide highest level of customer service to the surgical team, inter-departments and the patient and family.

Skills

Customer service

Medical terminology

Verbal communication

Organizational skills

Time management

Tools

Microsoft Office

Job description

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer. As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.

Summary

The Surgical Scheduling Coordinator Specialist is an experienced clerical staff member responsible for coordinating patient appointments involving multiple resources and/or complex record gathering (including records from external entities) to facilitate accurate scheduling. The coordinator is also responsible for follow-up including communicating with all stakeholders (verbally, written and electronically). you are responsible for scheduling any surgical cases for assigned providers and clinical area(s). As part of this process, responsibilities may include reviewing surgical orders for accuracy, scheduling any pre-op and ancillary services and communicating timely and providing the highest level of customer service to the surgical team, inter-departments and the patient and family.The coordinator is typically assigned to one or two specialty areas, for example: image-guided biopsies, stat radiology exams/procedures, Bone Marrow Transplants (including work-up procedures/preparations, caregiver education classes), and surgical program within program scheduling inpatient or outpatient style.Must be comfortable with medical terminology and thrive in an environment with many competing priorities and demands. This position provides administrative support responsibilities associated with one or more outpatient programs, administratively managing consultation requests, the electronic request list, and notifying the patients regarding scheduled appointments and accurately interpreting orders as received by all authorized scribes. Additional duties to include serving as preceptor for new hires.

Experience Required

• Minimum one (1) year experience in a hospital, outpatient facility or physician office or equivalent healthcare experience.
• Plus a minimum of one (1) year customer service experience required.
• Medical terminology required.
• Computer skill and knowledge of all Microsoft applications.
• Excellent verbal communication skills and strong organizational skills required.
• Must be professional, detail oriented, self-motivated and an independent worker.
• Ability to handle multiple tasks.
• Prefer two or more years' experience in a hospital, outpatient facility or physician office environment.

Salary

Salary Range $17.97 - $27.16 Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions. We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.

Equal Employment Opportunity

Moffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.

Reasonable Accommodation

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