Patient Access Scheduling Coordinator

Moffitt Cancer Center; Tampa (FL); On-site; USD 22,000 - 33,000; Full time

Job summary

Moffitt Cancer Center is seeking a Patient Access Scheduling Coordinator (PASC) to greet patients at arrival, register them, and arrange appointments requested by the care team. You will ensure accurate information collection, explain forms, and navigate multiple priorities in a busy outpatient environment.

The role requires strong customer service, attention to detail, and excellent communication with patients and health care professionals.

Qualifications

• High School Diploma or GED required.
• Attention to detail and strong organizational skills.
• Ability to communicate clearly with patients and care teams.

Responsibilities

• Register patients on arrival and coordinate scheduling with care team.
• Handle scheduling requests and maintain accurate records across clinics.
• Provide courteous patient interaction and support with forms and policies.

Skills

Customer service

Multi-tasking

Computer skills

Typing skills

Interpersonal communication

Attention to detail

Critical thinking

Problem solving

Root cause analysis

Education

High School Diploma/GED

Associate's Degree

Job description

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.SummaryAs a Patient Access Scheduling Coordinator (PASC) at the Moffitt Cancer Center, you are responsible for registering patients as they arrive for their visit and for scheduling any orders and appointments requested by the patient’s care team as patients depart within all clinics under direct supervisor. As part of these processes, you are responsible for gathering accurate information, explaining forms and policies, and answering questions from our patients. Focus on scheduling and communicating with patients for future appointments from request lists. Must be comfortable with medical terminology and thrive in an environment with many competing priorities and demands. This position provides administrative support responsibilities associated with one or more outpatient clinics. Is responsible for accurate appointment management and correct coordination of all administrative information between professional staff and the patient.Job Title: Patient Access Scheduling CoordinatorMinimum Education Level: High School Diploma/GEDMinimum Field of Study:Minimum Education Notes:Preferred Education Level: Associate's DegreePreferred Field of Study:Preferred Education Notes:Licensure Certification Needed: NoMinimum Licensure:Minimum Licensure (Other):Training Required: 1. Ability to meet, communicate, and interact with individuals from varying backgrounds and other health care team members in a courteous and helpful manner in order to complete job assignments. 2. Ability to set up, organize, and maintain record systems.3. Customer Service, multi-tasking, computer and typing skills, use various types of office automation equipment and software, and interpersonal communication skills both verbally and written.4. Strong attention to detail while being able to multi-task and maintain patience and composure (with customer service etiquette) in stressful situations.5. Possess strong critical thinking abilities such as problem solving, root cause analysis, and provide timely solutions.Salary Range$16.91 - $24.64Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.Moffitt Career SiteIf you have the vision, passion, and dedication to contribute to our mission,then we have a place for you!1. Equal Employment OpportunityMoffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.2. Reasonable AccommodationFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Read more information about your EEO rights under the law.Transparency in Coverage Rule