SURGICAL SCHEDULING SPECIALIST

Moffitt Cancer Center; Tampa (FL); On-site; USD 25,000 - 37,000; Full time

Job summary

Moffitt Cancer Center in Tampa, FL is seeking a Surgical Scheduling Coordinator Specialist to manage patient appointments across multiple resources and complex records. You will review surgical orders, schedule pre-op and ancillary services, and communicate with patients and the surgical team to ensure timely, accurate scheduling.

The ideal candidate has at least 1 year of hospital/outpatient experience and 1 year of customer service, with medical terminology proficiency, strong organizational

Qualifications

• Minimum one year experience in a hospital, outpatient facility or physician office or equivalent healthcare experience.
• Minimum one year customer service experience required.
• Medical terminology required.

Responsibilities

• Coordinate patient appointments involving multiple resources and complex record gathering.
• Review surgical orders for accuracy and schedule pre-op and ancillary services.
• Communicate with patients, families, and the surgical team to provide high-level customer service and timely updates.
• Serve as a scheduling lead for one or more specialty areas and coordinate with inter-departments.

Skills

Customer service

Medical terminology

Verbal communication

Organizational skills

multitasking

Microsoft Office

Attention to detail

Independent worker

Tools

Microsoft Office

Job description

Working at Moffitt is both a career and a mission: to contribute to the prevention and cure of cancer.As the only National Cancer Institute-designated Comprehensive Cancer Center based in Florida, Moffitt employs some of the best and brightest minds from around the world. Join a dedicated team of nearly 11,000 who are shaping the future we envision. Moffitt has been recognized as a Best and Brightest Company to Work For in the Nation and is continually named one of the Tampa Bay Times’ Top Workplaces.SummaryThe Surgical Scheduling Coordinator Specialist is an experienced clerical staff member responsible for coordinating patient appointments involving multiple resources and/or complex record gathering (including records from external entities) to facilitate accurate scheduling. The coordinator is also responsible for follow-up including communicating with all stakeholders (verbally, written and electronically). you are responsible for scheduling any surgical cases for assigned providers and clinical area(s). As part of this process, responsibilities may include reviewing surgical orders for accuracy, scheduling any pre-op and ancillary services and communicating timely and providing the highest level of customer service to the surgical team, inter-departments and the patient and family.The coordinator is typically assigned to one or two specialty areas, for example: image-guided biopsies, stat radiology exams/procedures, Bone Marrow Transplants (including work-up procedures/preparations, caregiver education classes), and surgical program within program scheduling inpatient or outpatient style.Must be comfortable with medical terminology and thrive in an environment with many competing priorities and demands. This position provides administrative support responsibilities associated with one or more outpatient programs, administratively managing consultation requests, the electronic request list, and notifying the patients regarding scheduled appointments and accurately interpreting orders as received by all authorized scribes. Additional duties to include serving as preceptor for new hires.EXPERIENCE REQUIRED:Minimum one (1) year experience in a hospital, outpatient facility or physician office or equivalent healthcare experience.Plus a minimum of one (1) year customer service experience required.Medical terminology required. Computer skill and knowledge of all Microsoft applications. Excellent verbal communication skills and strong organizational skills required. Must be professional, detail oriented, self-motivated and an independent worker. Ability to handle multiple tasks.Prefer two or more years' experience in a hospital, outpatient facility or physician office environment.Salary Range$17.97 - $27.16Salary ranges posted for this position represent the expected base pay range for the role. Actual compensation may vary based on location and a variety of job-related factors, including experience, skills, education, and internal equity among Team Members in similar positions.We are committed to maintaining fair and equitable pay practices and regularly review compensation to ensure alignment across our workforce.Moffitt Career SiteIf you have the vision, passion, and dedication to contribute to our mission,then we have a place for you!1. Equal Employment OpportunityMoffitt Cancer Center is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, or protected veteran or disabled status. We seek candidates whose skills, and personal and professional experience, have prepared them to contribute to our commitment to diversity and excellence.2. Reasonable AccommodationFederal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job or to perform your job. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. Moffitt endeavors to make moffitt.org/careers accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact one of the Human Resources receptionists by phone at 813-745-7899 or by email at [e-mail]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.Read more information about your EEO rights under the law.Transparency in Coverage Rule