Surgical Scheduling & Patient Care Coordinator

Talentify; Chatham (NJ); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

401(k) Retirement Plan

Paid time off

Job summary

Actalent is seeking a Surgical Coordinator for a high-volume surgical department in Chatham, NJ. You will manage scheduling, medical charts, and patient communications to ensure timely, well-organized care before and after procedures.

The role requires strong organizational and data-entry skills, attention to detail, and a commitment to customer service in a fast-paced medical office. You will interact with patients, physicians, and nursing staff daily.

Qualifications

• Experience in surgical scheduling within a medical or surgical department.
• Excellent English communication skills (written and spoken).
• Strong customer service and interpersonal skills.
• Accurate data entry with attention to detail.
• Ability to manage multiple tasks in a fast-paced environment.

Responsibilities

• Greet patients and family members professionally and provide information throughout their visit.
• Schedule patient appointments, admissions, and ambulatory procedures accurately and timely.
• Answer calls, assess caller needs, and direct to the correct staff.
• Take messages and relay promptly to the appropriate staff.
• Schedule future appointments, tests, and referrals as ordered by physicians, confirming details.
• Maintain up-to-date contact resources and beeper numbers.
• Prepare charts for new patients and convert temporary records to permanent records.
• Request medical records and ensure physicians have necessary information prior to exams.
• Print minimal chart information from EHR when physical chart is unavailable.
• Reconcile patient encounters daily per departmental policies.
• Monitor supply inventory and direct requisitions for supplies and services.
• Perform general clerical duties (faxing, photocopying, filing, mailing).
• Obtain and verify patient information while maintaining confidentiality.
• Complete all necessary patient forms and file/process them properly.
• Respect patient rights by knocking before entering rooms and addressing patients by name.
• Build positive relationships with physicians, nursing staff, and team members.
• Protect privacy of patients and employees.
• Communicate any problems or equipment concerns to nursing leadership.
• Support a high-volume department by organizing tasks efficiently.

Skills

Surgical scheduling

Medical office scheduling

English communication

Customer service

Data entry

Multitasking

Windows OS

Tools

EHR systems

Practice Management

Windows OS

Job description

Actalent is seeking a Surgical Coordinator for a high-volume surgical department in Chatham, NJ. You will manage scheduling, medical charts, and patient communications to ensure timely, well-organized care before and after procedures.

The role requires strong organizational and data-entry skills, attention to detail, and a commitment to customer service in a fast-paced medical office. You will interact with patients, physicians, and nursing staff daily.