Surgical Scheduling Lead: Elevate Clinic Utilization

COMPREHENSIVE EYECARE PARTNERS LLC; Federal Way (WA); On-site; USD 75,000 - 110,000; Full time

Benefits offered by this job

Paid time off

Medical, dental and vision benefits

Company paid life insurance

401(K)

Job summary

Comprehensive EyeCare Partners LLC is seeking a Surgical Coordinator Manager in Washington to lead scheduling and referral operations across the WA market. You will standardize processes, coach regional teams, and drive surgeon utilization and patient flow from referral to clinic evaluation.

The role requires 3 years in surgery scheduling within healthcare and 2 years of leadership, with strong communication, metrics-driven mindset, and proficiency in MS Office and EHR systems.

Qualifications

• 3 years of surgery scheduling experience within a healthcare facility
• 2 years of leadership experience within a clinic or ambulatory surgery center
• Strong understanding of clinical access, patient flow, and schedules is preferred
• Fundamental management skills including planning, organizing, facilitating, and coordinating
• Ability to use metrics to drive operational initiatives and improve scheduling efficiency
• Proficient with MS Office and EHR systems

Responsibilities

• Develop and execute strategies to increase clinic surgical evaluations and maximize surgeon utilization
• Standardize scheduling templates, appointment types, and access protocols
• Partner with clinic managers, call center, surgery centers, and physician leadership to align access, capacity, and patient flow
• Lead, coach, and develop regional scheduling; monitor KPIs and ensure accountability
• Implement processes to reduce leakage and improve referral-to-appointment conversion
• Track, measure, and communicate scheduling metrics and surgeon fill rates
• Create and maintain regional SOPs for surgical scheduling and escalation pathways
• Build strong partnerships with surgeons and external sources to support growth
• Ensure timely, compassionate communication with patients throughout scheduling and referral process
• Additional duties as assigned by operations leadership

Skills

Scheduling leadership

KPI tracking

Cross-functional collaboration

Effective communication

Mentoring/coaching

Healthcare operations

Education

High school diploma or GED

Associates degree preferred

Tools

MS Office

EHR systems

Job description

Comprehensive EyeCare Partners LLC is seeking a Surgical Coordinator Manager in Washington to lead scheduling and referral operations across the WA market. You will standardize processes, coach regional teams, and drive surgeon utilization and patient flow from referral to clinic evaluation.

The role requires 3 years in surgery scheduling within healthcare and 2 years of leadership, with strong communication, metrics-driven mindset, and proficiency in MS Office and EHR systems.