Surgical Scheduling Coordinator — OR Flow & Efficiency

United Surgical Partners International; Michigan; On-site; USD 38,000 - 58,000; Full time

Job summary

Grand Rapids Surgical Suites is seeking a Surgery Scheduler to coordinate pediatric, adult, and geriatric procedures at our outpatient center. You will verify information, manage OR times, and ensure smooth room turnover with strong communication.

The role requires excellent telephone etiquette, attention to detail, and the ability to handle multiple tasks while maintaining patient confidentiality. A supportive team and growth opportunities are provided.

Qualifications

• High school graduate or equivalent.
• 1+ years of experience in surgery scheduling and/or medical office.
• Excellent communication, planning, and organizational skills.
• Ability to work under pressure and maintain confidentiality.
• Excellent telephone etiquette and knowledge of medical terminology.

Responsibilities

• Schedules all surgical procedures.
• Obtains and enters necessary information from surgeon or scheduler requesting OR time.
• Is aware of instruments and equipment limitations of the department.
• Communicates with OR Director/Administrator regarding managing block time.
• Allows adequate time for each procedure according to physician request.
• Allows adequate time for room turnover.
• Attempts to schedule similar types of cases in the same room to increase efficiency.
• Communicates special equipment, instrument, supply, and staffing requests to the OR Director.
• Proofreads and edits all surgery schedules before distributing.
• Contact surgeon’s offices two days prior to schedule to confirm surgical times and procedures.
• Refers conflicts and procedural questions to the OR Director.
• Keep all department managers informed of changes affecting current schedule.
• Assists with completing forms for add-on procedures.
• Prepares and distributes a “week at a glance” to assist with departmental staffing.
• Attempts to minimize down time of rooms between cases.
• Prepares final version of schedule for the following day.
• Assists other employees when time allows.
• May be asked to visit surgeon offices for marketing purposes.
• Is consistently punctual and shows a responsible and dependable pattern of attendance.
• Participates and supports BDP/QI programs and activities.
• Cross-train in front desk areas, to include Switchboard, Insurance Verification, and Check-in.

Skills

HS graduate

Scheduling experience

Communication skills

Planning skills

Under pressure

Telephone etiquette

Medical terminology

Multitasking

Problem solving

Adaptability

Confidentiality

Education

High school diploma or equivalent

Job description

Grand Rapids Surgical Suites is seeking a Surgery Scheduler to coordinate pediatric, adult, and geriatric procedures at our outpatient center. You will verify information, manage OR times, and ensure smooth room turnover with strong communication.

The role requires excellent telephone etiquette, attention to detail, and the ability to handle multiple tasks while maintaining patient confidentiality. A supportive team and growth opportunities are provided.