Operative Scheduling Coordinator

MedStar Health; Rosedale (MD); On-site; USD 26,000 - 45,000; Full time

Job summary

MedStar Health is seeking a scheduling specialist to manage elective surgical procedures and perioperative schedules. You will act as the frontline contact for physicians’ offices, ensuring accuracy in data entry and resource availability while upholding high customer service standards.

Responsibilities include coordinating with surgeons, anesthesiologists, and staff to produce an efficient daily schedule, performing necessary reporting, and protecting patient privacy in all communications.

Qualifications

• High School Diploma or GED with strong knowledge of medical terminology.
• 1 year of experience in operating room or surgical office setting.
• Excellent customer service and data-entry skills.

Responsibilities

• Schedules all elective surgical procedures and prepares perioperative schedules.
• Enters data in the computer system and verifies surgeon preferences match OR resources.
• Communicates with physicians' offices to coordinate cases and maintain schedule accuracy.
• Maintains patient privacy and adheres to safety and quality standards.
• Works with department leadership to generate standard reports and support improvement initiatives.

Skills

Customer service

Data entry

Problem solving

Independence

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Job description

General Summary of Position

Schedules all elective surgical procedures. Participates in the preparation of perioperative schedules and entry of data in the computer system. Ensures surgeon's preferences and patients' needs match available OR resources by accurate scheduling. Functions as a frontline point of contact for all physicians' offices. Exhibits customer service skills. Demonstrates critical thinking in initiating solutions to scheduling issues.

About The Job

General Summary of Position

Schedules all elective surgical procedures. Participates in the preparation of perioperative schedules and entry of data in the computer system. Ensures surgeon's preferences and patients' needs match available OR resources by accurate scheduling. Functions as a frontline point of contact for all physicians' offices. Exhibits customer service skills. Demonstrates critical thinking in initiating solutions to scheduling issues.

Primary Duties And Responsibilities

• Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations.
• Assists the specialty team leaders in preference card maintenance.
• Assists with generating standard reports.
• Communicates appropriately to the Patient Care Coordinator regarding prostheses and equipment necessary for specific cases.
• Communicates effectively with physician(s) and physician's office staff and all customers to schedule surgical cases within the perioperative services.
• Ensures the accurate and appropriate scheduling of all cases performed within surgical services. Responsible for the daily case schedule and communicating any needs for scheduling modification and development.
• Ensures the validity and efficiency of the schedule by careful checking of times procedures physicians (including the availability of anesthesiologists) x-ray films and old charts before the schedule is duplicated and distributed.
• Exhibits competency in computer skills and use of equipment needed in the perioperative scheduling process.
• Maintains patient and associate privacy and confidentiality.
• Participates in meetings and on committees and represents the department and hospital in community outreach efforts.
• Participates in multi-disciplinary quality and service improvement teams.
• Performs other duties as assigned.
• Supports the establishment and execution of physician marketing strategies by providing efficient scheduling of cases and through excellent communication skills.
• Uses budgeted resources (personnel supplies and equipment) judiciously to ensure efficient and cost-effective operation of the department.

Minimal Qualifications

Education

• High School Diploma or GED strong knowledge of medical terminology required

Experience

• 1 year experience in operating room or surgical office setting required

Licenses and Certifications

• No special certification registration or licensure required

Knowledge Skills And Abilities

• Excellent customer service skills.
• Problem-solving skills based on written departmental guidelines and criteria.
• Data entry skills.
• Working knowledge of word processing and spreadsheet software applications.
• Ability to work independently.

This position has a hiring range of

USD $18.70 - USD $32.72 /Hr.