Surgery Scheduler / Medical Assistant

Capitol Surgeons; Silver Spring (MD); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Bonus based on performance

Health insurance

Paid time off

Paid parking on site

Free uniforms

Job summary

Capitol Surgeons in Silver Spring is looking for a Surgical Scheduler/Medical Assistant. In this role, you will ensure efficient surgical coordination and provide high-quality patient care.

The ideal candidate will be bilingual in English and Spanish, with at least one year of surgical scheduling experience. You will coordinate appointments, verify insurance, and maintain accurate medical records while assisting patients during clinic hours.

Qualifications

• 1-year previous specialty surgical scheduling experience required.
• Proven experience scheduling within a clinical or hospital environment.
• Strong knowledge of CPT and ICD-10/ICD-9 coding standards.

Responsibilities

• Coordinate surgical appointments and manage documentation.
• Verify insurance coverage for surgeries.
• Communicate with patients regarding pre-operative instructions.

Skills

Bilingual English/Spanish

Organizational expertise

Excellent understanding of medical terminology

Experience with EMR systems

Reliable transportation

Tools

EPIC

ECW

Job description

Benefits:

• Bonus based on performance
• Free uniforms
• Health insurance
• Paid time off
• Paid parking on site
• Paid lunch break for full‑day full‑time employees
• Paid vacation after successful probation
• Health insurance after probation
• On‑site break room with snacks and beverages
• Free uniforms (required)
• Performance based compensation bonus
• Silver Spring – Downtown location within walking distance to shops and many restaurants
• Germantown – New office just off 1270 close to many restaurants

Position Summary:

Join our dynamic surgery practice as a Surgical Scheduler/Medical Assistant where your organizational expertise and compassionate approach will ensure smooth and efficient surgical coordination. In this vital role, you will coordinate surgical appointments, communicate effectively with patients, surgeons, hospitals, and manage detailed documentation to support high‑quality patient care. You will also interact clinically with patients prior to surgery as a medical assistant during clinic hours.

Primary Duties:

• Schedule general surgery procedures accurately for 4 surgeons
• Verify insurance coverage for surgeries and provide details of patient coverage
• Obtain insurance pre‑authorizations using a variety of online and telephonic tools for surgeries and facilities
• Confirm and collect patient deposits for surgeries within timeframe allocated for surgery to proceed on DOS
• Review and update electronic medical records, ensuring all documentation aligns with clinical notes, CPT coding, ICD‑10/ICD‑9/ICD coding standards, and care plans
• Communicate with patients regarding pre‑operative instructions, appointment confirmations, and post‑operative follow‑up care
• Manage all aspects of follow‑up items required for surgery to proceed as planned on DOS for surgeon at facility
• Collaborate with physicians, nurses, billing departments, and facility schedulers to coordinate surgeries, and timely and proactively resolve scheduling conflicts
• Clearly communicate all aspects of surgery and medical treatment details with bilingual patients verbally and in writing, in person, by phone, email, etc.
• Maintain accurate records of appointments, cancellations, reschedules, and procedural details in surgery binder and patient records
• Communicate confirmed daily surgery schedule at hospitals and/or surgery center to surgeons
• Communicate with surgeons regarding any patient concerns or reported clinical questions related to care plan or treatment
• Obtain/request radiology imaging, medical records, labs, etc. as needed proactively
• Prepare MA clinic list weekly for surgeons outpatient clinic weekly
• Request/process electronic imaging orders, prescription requests, referrals, etc. per provider requests
• Assist with clinic MA duties as assigned (~40%)
• Maintain weekly inventory of clinical supplies for outpatient office; maintain clean/organized patient rooms with other MA staff daily
• Cross train across team roles to support goals of the practice
• Other duties as assigned

Qualifications:

• Bilingual English/Spanish is required
• 1-year previous specialty surgical scheduling experience required
• Proven experience scheduling within a clinical or hospital environment; general surgery specific experience a plus
• Strong knowledge of EMR systems such as EPIC, and ECW familiarity
• Excellent understanding of medical terminology, CPT and ICD‑10/ICD‑9 coding standards, insurance verification and pre‑authorization processes
• Reliable transportation required – practice locations in Germantown on Wed/Thurs and Silver Spring Mon/Tues/Fri – flexibility is required.
• Professional references required for all final offers of employment