Surgical Scheduling & Coordination Specialist

Hospital for Special Surgery; New York (NY); On-site; USD 55,000 - 85,000; Full time

Job summary

Hospital for Special Surgery in New York, NY seeks a Surgical Coordinator to manage clinical and administrative workflow for a busy orthopedic practice. Responsibilities include coordinating all aspects of surgical coordination, scheduling patient visits, postoperative care, and ensuring courteous patient service.

The role requires an Associate’s Degree and at least two years of related MD office/healthcare experience, with strong organizational and communication skills; proficiency in Word,

Qualifications

• Associate's Degree and at least two years of related MD office/healthcare experience.
• Familiarity with medical terminology and general office protocol.
• Typing 45–60 words per minute and excellent written and verbal communication skills.
• Proficient in Microsoft Word, Excel and PowerPoint.

Responsibilities

• Triage phone calls and patient inquiries in a professional and efficient manner.
• Retrieve messages from voicemail and EMR system and respond by end of business day.
• Schedule and confirm patient appointments (new visits, follow-ups, post-ops).
• Schedule surgeries and ancillary tests as directed by physician or office manager.
• Coordinate patients' pretesting appointments and related scheduling tasks.
• Handle basic financial transactions as directed by physician or office manager.
• Facilitate communication between physician, hospital departments and patients.
• Work independently with minimal supervision and promote teamwork.
• Complete annual in-service training and perform other duties as assigned.

Skills

Communication skills

Organizational skills

Typing speed 45-60 wpm

Education

Associate's degree

Two years MD office/healthcare experience

Tools

Microsoft Word

Excel

PowerPoint

Job description

Hospital for Special Surgery in New York, NY seeks a Surgical Coordinator to manage clinical and administrative workflow for a busy orthopedic practice. Responsibilities include coordinating all aspects of surgical coordination, scheduling patient visits, postoperative care, and ensuring courteous patient service.

The role requires an Associate’s Degree and at least two years of related MD office/healthcare experience, with strong organizational and communication skills; proficiency in Word,