Surgical Scheduling & Billing Coordinator

Cooper University Health Care; Moorestown Township (NJ); On-site; USD 29,000 - 45,000; Full time

Job summary

Cooper Norcross Health in New Jersey is seeking an ambulatory surgical scheduling and billing specialist to coordinate procedures and maintain accurate registration and insurance data.

You will liaise between patients, providers, and staff, deliver excellent service, and support revenue integrity through accurate charge posting. This is an on-site role serving Voorhees and Moorestown centers in New Jersey.

Qualifications

• 2-3 years in medical or office setting.
• Ability to collaborate effectively with clinical teams, supply chain, revenue integrity and PSR’s
• Strong written and verbal communication skills to clarify documentation issues and resolve discrepancies
• High level of attention to detail and strong organization skills with the ability to prioritize competing deadlines
• Ability to work independently while functioning as part of a multidisciplinary team

Responsibilities

• Coordinate ambulatory surgical scheduling, including scheduling, rescheduling, and canceling procedures while ensuring timely patient access to care.
• Serve as the primary liaison between patients, providers, and clinical staff to communicate scheduling needs, procedural information, test results, and appointment updates.
• Deliver exceptional customer service by answering incoming calls, managing voicemail requests, responding to patient inquiries, and resolving scheduling concerns in a professional and timely manner.
• Maintain the accuracy and integrity of patient registration, insurance verification, and healthcare coverage information to support efficient care delivery and reimbursement.
• Review, validate, reconcile, and post surgical logs, charges, case times, and bill-only submissions in EPIC to ensure accurate charge capture, revenue recognition, and financial reporting.
• Collaborate with clinical, Supply Chain, Revenue Integrity, and other operational teams to resolve documentation discrepancies, support Charge Description Master (CDM) maintenance, and improve billing accuracy.
• Process and post surgical charges and bill-only submissions in EPIC, ensuring accurate charge capture, timely payment processing, and appropriate revenue recognition.
• Provide backup support for Patient Service Representative functions, including patient registration, insurance verification, and scheduling responsibilities, while maintaining efficiency and professionalism in a fast-paced environment.

Skills

Communication skills

Attention to detail

Organization skills

Team collaboration

Education

High School Diploma or Equivalent

Job description

Cooper Norcross Health in New Jersey is seeking an ambulatory surgical scheduling and billing specialist to coordinate procedures and maintain accurate registration and insurance data.

You will liaise between patients, providers, and staff, deliver excellent service, and support revenue integrity through accurate charge posting. This is an on-site role serving Voorhees and Moorestown centers in New Jersey.