Surgical Scheduler: Patient-Focused Scheduling

Summit Health Management; Westfield (NJ); On-site; USD 27,000 - 34,000; Full time

Job summary

VillageMD is seeking a friendly and organized Medical Office Receptionist to greet patients, answer calls, schedule appointments, and prepare patient charts. You will support physicians and nursing staff, maintain confidentiality, and ensure accurate patient information entry.

The role requires strong customer service, basic computer skills, and the ability to multitask in a fast-paced clinical setting. On-site work with standard office hours is expected.

Qualifications

• High School graduate with strong communication and customer service skills.
• Experience with medical office procedures and scheduling is preferred.
• Experience with EHR and practice management systems is a plus.

Responsibilities

• Greet patients and families and schedule appointments.
• Schedule hospital and ambulatory admissions/procedures as needed.
• Answer phones promptly and direct calls appropriately.
• Maintain patient information with confidentiality and accuracy.
• Prepare charts for new patients and organize medical records for visits.

Skills

Greeting patients

Scheduling appointments

Telephone etiquette

Communication skills

Data entry

Education

High School Diploma or GED

Associate degree preferred

Heartsaver certification (within 30 days)

Tools

EHR familiarity

Practice Management System

Job description

VillageMD is seeking a friendly and organized Medical Office Receptionist to greet patients, answer calls, schedule appointments, and prepare patient charts. You will support physicians and nursing staff, maintain confidentiality, and ensure accurate patient information entry.

The role requires strong customer service, basic computer skills, and the ability to multitask in a fast-paced clinical setting. On-site work with standard office hours is expected.