Therapy Scheduler

Yale New Haven Health; Guilford (CT); On-site; USD 38,000 - 58,000; Full time

Job summary

Yale New Haven Health is seeking a Scheduler to provide clerical and administrative support for an interdisciplinary clinical team. You will coordinate schedules, enter clinical documentation data, and communicate with patients, physicians, and staff to ensure smooth care delivery.

The ideal candidate has at least one year of medical office experience, a high school diploma, strong interpersonal and organizational skills, and familiarity with EPIC and Microsoft Office.

Qualifications

• High School diploma or equivalent.
• Minimum of 1 year administrative experience in a medical office or healthcare setting.
• Excellent interpersonal, communication, and organizational skills.
• Knowledge of EPIC and Microsoft Office applications is preferred.

Responsibilities

• Performs patient-centered scheduling using EPIC and assigns visits to team members.
• Ensures efficient and organized operations.
• Runs reports for clinicians and clinical managers to ensure documentation completion.
• Tracks and orders patient supplies under interdisciplinary team direction.
• Checks weekly timesheets and coordinates payroll information with payroll.
• Handles phone communication with patients, families, and physician offices.
• Provides service excellence and performs other duties as assigned.

Skills

Interpersonal skills

Communication skills

Organizational skills

Education

High School diploma or equivalent

Tools

EPIC

Microsoft Office

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

The Scheduler is responsible for providing clerical and administrative support necessary to ensure efficient clinical delivery of care for the patients and staff of a given interdisciplinary group, coordination of the schedules, the teams in the group, data entry of clinical documentation, and communication with patients, physicians, and staff. Support Clinical staff with their administrative needs.

EEO/AA/Disability/Veteran

Responsibilities

• 1.Performs patient-centered scheduling duties, utilizing the Epic scheduling system, and assigns cases to appropriate interdisciplinary team members. Ensure visits are scheduled for patients appropriately, within agency standards for initiation of services, and maintaining consistency for patient visits as much as possible.
• 2.Ensures efficient and organized operations
• 3.Runs reports for clinicians and clinical managers to ensure completion of clinical documentation
• 4.Responsible for tracking and ordering patient supplies under the direction of the members of the interdisciplinary team
• 5.Checks weekly timesheets for correctness and interacts with clinical staff to fix errors. When payroll is done through time and attendance, checks details against schedule. Takes responsibility for getting accurate payroll information to the payroll department promptly.
• 6.Handles phone communication with patients, families, and physician offices as appropriate
• 7.Service Excellence
• 8.Performs other duties as assigned

Qualifications

EDUCATION

High School diploma or equivalent required.

EXPERIENCE

Minimum of 1 year of administrative experience in a medical office or healthcare setting is required.

SPECIAL SKILLS

Excellent interpersonal, communication, and organizational skills with an ability to work independently and multi-task. Knowledge of EPIC and Microsoft Office applications is preferred.