Surgical Scheduler

Healthcare Outcomes Performance Company; Fort Myers (FL); On-site; USD 25,000 - 33,000; Full time

Job summary

Healthcare Outcomes Performance Company seeks an experienced Surgical Scheduler to support an orthopedic surgeon. The role involves coordinating procedures, scheduling pre- and post-op visits, and communicating with patients and staff to ensure smooth operations.

Responsibilities include obtaining medical clearances and authorizations, generating cost estimates, and maintaining timely documentation while upholding HIPAA confidentiality and professional standards.

Qualifications

• High school diploma or equivalent required.
• No certification/licensure required.

Responsibilities

• Coordinate and schedule procedures or surgeries, pre and post op appointments as designated by physicians.
• Interact with patients, physicians and other staff, providing timely and responsive information.
• Coordinate processes and route all paperwork to meet physician and facility requirements.
• Initiate and track medical clearances as required by physician or extender.
• Initiate authorization for procedures, surgeries, ancillary services or medical supplies.
• Obtain financial estimate for procedures, surgeries, ancillary services and medical supplies.
• Complete all tasks and orders in a timely manner.
• Scan internal documents accurately into patients' medical records.
• Demonstrate courteous and helpfulness toward patients and families.
• Display flexibility in work schedule depending on clinic needs.
• Maintains confidentiality per HIPAA; other duties as assigned.

Skills

Medical Terminology

Computer systems & 10-key

Organization & interpersonal

Customer service

Office equipment familiarity

Confidential information

Prioritization

Calm under pressure

Insurance knowledge

Policy compliance

Team relationships

Education

High school diploma or equivalent

Certification not required

Job description

We are seeking an experienced Surgical Scheduler to support an orthopedic surgeon.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• - Coordinate and schedule procedures or surgeries, pre and post op appointments as designated by physicians
• - Interact with patients, physicians and other staff, both internal and external, providing timely and responsive information
• - Coordinate processes and route all paperwork as required to meet physician and facility requirements
• - Initiate and track medical clearances as required by physician or physician extender
• - Initiate authorization for procedures, surgeries, ancillary services or medical supplies
• - Obtain financial estimate for procedures, surgeries, ancillary services and medical supplies
• - Complete all tasks and orders in a timely manner
• - Scan internal documents accurately into patients medical record
• - Demonstrate courteous and helpfulness toward patients and their families
• - Display flexibility in work schedule dependent on clinic needs
• - Other duties as assigned
• - Maintains strictest confidentiality in accordance with HIPAA compliance

QUALIFICATIONS

• Education: High school diploma or equivalent
• Certification/Licensure: Not required

Skills:

• - Medical Terminology
• - Competent use of computer systems, software and 10-key calculators
• - Strong organizational and interpersonal sills
• - Experience with customer service
• - Familiarity with computers and other office equipment
• - Ability to maintain confidentiality of sensitive information
• - Ability to prioritize responsibilities
• - Must be able to act calmly and effectively in busy or stressful situations
• - Knowledge of insurance plans and procedures
• - Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
• - Must be able to establish and maintain effective working relationships with managers and peers.

Physical Requirements:

• - Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.