Surgical Scheduler

Orthopedic-Center-of-Florida; Fort Myers (FL); On-site; USD 42,000 - 66,000; Full time

Job summary

Orthopedic-Center-of-Florida is seeking an experienced Surgical Scheduler to support an orthopedic surgeon. The role involves coordinating procedures, scheduling pre and post-operative appointments, and communicating with patients, physicians, and staff to ensure timely information flow.

You will handle medical clearances, authorization processes, and financial estimates while maintaining strict confidentiality and accuracy in patient records.

Qualifications

• High school diploma or equivalent required.
• Knowledge of medical terminology and patient data handling.
• Experience with computer systems and customer service preferred.
• Ability to maintain confidentiality and follow HIPAA guidelines.

Responsibilities

• Coordinate and schedule procedures or surgeries, pre and post-op appointments as designated by physicians.
• Interact with patients, physicians and staff, providing timely information.
• Coordinate paperwork to meet physician and facility requirements.
• Initiate and track medical clearances and authorizations as required.
• Obtain financial estimates for procedures and services.
• Maintain patient records and ensure confidentiality.

Skills

Medical Terminology

Computer literacy

Organization skills

Customer service

Office equipment

Confidentiality

Prioritization

Calm under pressure

Insurance knowledge

Policy compliance

Relationship building

Education

High school diploma or equivalent

Job description

We are seeking an experienced Surgical Scheduler to support an orthopedic surgeon.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Coordinate and schedule procedures or surgeries, pre and post op appointments as designated by physicians
• Interact with patients’, physicians and other staff, both internal and external, providing timely and responsive information
• Coordinate processes and route all paperwork as required to meet physician and facility requirements
• Initiate and track medical clearances as required by physician or physician extender
• Initiate authorization for procedures, surgeries, ancillary services or medical supplies
• Obtain financial estimate for procedures, surgeries, ancillary services and medical supplies
• Complete all “tasks” and orders in a timely manner
• Scan internal documents accurately into patient’s medical record
• Demonstrate courteous and helpfulness toward patients and their families
• Display flexibility in work schedule dependent on clinic needs
• Other duties as assigned
• Maintains strictest confidentiality in accordance with HIPAA compliance

QUALIFICATIONS

Education: High school diploma or equivalent

Certification/Licensure: Not required

Skills:

• Medical Terminology
• Competent use of computer systems, software and 10-key calculators
• Strong organizational and interpersonal sills
• Experience with customer service
• Familiarity with computers and other office equipment
• Ability to maintain confidentiality of sensitive information
• Ability to prioritize responsibilities
• Must be able to act calmly and effectively in busy or stressful situations
• Knowledge of insurance plans and procedures
• Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.
• Must be able to establish and maintain effective working relationships with managers and peers.

Physical Requirements

• Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.

Equal Opportunity Employer
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