Surgical Scheduler

OCF - Orthopedic Center of Florida; Fort Myers (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

OCF - Orthopedic Center of Florida in Fort Myers is seeking an experienced Surgical Scheduler to coordinate procedures for an orthopedic surgeon and manage pre/post op scheduling. You will interact with patients, physicians and staff, and ensure timely information flow to meet physician and facility requirements.

The role requires strong organizational skills, knowledge of medical terminology, and a commitment to HIPAA compliance in a fast-paced clinical setting.

Qualifications

• Education: High school diploma or equivalent.
• Experience in medical scheduling and HIPAA compliance preferred.
• Knowledge of medical terminology and insurance basics required.
• Strong communication and organizational skills are essential.
• Ability to maintain confidentiality and prioritize tasks in a busy clinic.

Responsibilities

• Coordinate and schedule procedures or surgeries, pre and post op appointments as designated by physicians.
• Interact with patients, physicians and staff, providing timely and responsive information.
• Coordinate paperwork to meet physician and facility requirements.
• Initiate and track medical clearances as required by physician.
• Obtain financial estimates for procedures and services.
• Complete all tasks and orders in a timely manner.
• Scan internal documents into the patient’s medical record.
• Maintain HIPAA confidentiality and demonstrate professionalism.

Skills

Medical Terminology

Computer proficiency

Organizational skills

Interpersonal skills

Customer service experience

Office equipment familiarity

Confidentiality

Priority management

Calm under pressure

Insurance knowledge

Education

High school diploma or equivalent

Tools

Computer systems

10-key calculator

Job description

We are seeking an experienced Surgical Scheduler to support an orthopedic surgeon.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

• Coordinate and schedule procedures or surgeries, pre and post op appointments as designated by physicians
• Interact with patients’, physicians and other staff, both internal and external, providing timely and responsive information
• Coordinate processes and route all paperwork as required to meet physician and facility requirements
• Initiate and track medical clearances as required by physician or physician extender
• Initiate authorization for procedures, surgeries, ancillary services or medical supplies
• Obtain financial estimate for procedures, surgeries, ancillary services and medical supplies
• Complete all “tasks” and orders in a timely manner
• Scan internal documents accurately into patient’s medical record
• Demonstrate courteous and helpfulness toward patients and their families
• Display flexibility in work schedule dependent on clinic needs
• Other duties as assigned
• Maintains strictest confidentiality in accordance with HIPAA compliance

QUALIFICATIONS

Education: High school diploma or equivalent

Certification/Licensure: Not required

Skills:

• Medical Terminology
• Competent use of computer systems, software and 10-key calculators
• Strong organizational and interpersonal sills
• Experience with customer service
• Familiarity with computers and other office equipment

Ability to maintain confidentiality of sensitive information

Ability to prioritize responsibilities

Must be able to act calmly and effectively in busy or stressful situations

Knowledge of insurance plans and procedures

Requires adherence to all policies and procedures, including standards for safety, attendance, punctuality and personal appearance.

Must be able to establish and maintain effective working relationships with managers and peers.

Physical Requirements:

• Requires occasional lifting up to 25 pounds unassisted. Requires frequent bending, reaching and repetitive hand movements, standing, walking, squatting and sitting.

Equal Opportunity Employer

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