Surgical Medical Assistant

Pinnacle Fertility; Grand Rapids (MI); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Comprehensive healthcare

Dental insurance

Life insurance

Vision insurance

Generous PTO and paid holidays

Retirement savings program

Job summary

Pinnacle Fertility seeks a Surgical Medical Assistant to support patients through their fertility journey in Grand Rapids, MI. The role includes assisting in-office procedures and providing critical OR support during egg retrievals and other outpatient procedures, while educating patients and collaborating with a multidisciplinary team.

This full-time, onsite role is based at Pinnacle Fertility - Michigan in Grand Rapids, with Monday–Friday hours and potential float between the surgery center

Qualifications

• High school diploma or equivalent required.
• Medical Assistant program preferred but not required.
• Maintain current BLS/CPR certification required.
• Phlebotomy skills preferred.

Responsibilities

• Greet and check-in patients, verify medical history, and update patient information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• May assist with in-office procedures and provide OR support during egg retrievals and outpatient procedures.
• Document patient information and maintain EMR.
• Coordinate and schedule patient appointments, including follow-ups and referrals.

Skills

Phlebotomy

Communication

Multitasking

Organizational skills

Education

High school diploma or equivalent

Medical Assistant program

BLS/CPR certification

Tools

EMR

Job description

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

About the Role

The Surgical Medical Assistant is a vital role in supporting patients throughout their fertility journey. We are seeking compassionate, detail-oriented individuals who thrive in a dynamic, fast-paced environment. As a Surgical Medical Assistant, you will assist with in-office procedures and provide critical support in the Operating Room (OR) during egg retrievals and other outpatient procedures. You'll also educate patients and collaborate with a multidisciplinary team to ensure exceptional care at every step of their path to parenthood.

We are seeking a Surgical Medical Assistant to join our dedicated team at Pinnacle Fertility - Michigan in Grand Rapids, MI. This is a full-time, onsiterole working Monday-Friday, can float between the surgery center and clinic as needed.

Key Responsibilities

• Greet and check-in patients, verify medical history, and update patient information.
• Assist healthcare providers with patient examinations, procedures, and treatments.
• May assist with in-office procedures and provide critical support during egg retrievals and other outpatient procedures.
• Perform basic diagnostic tasks such as taking vital signs, drawing blood, and administering injections.
• May prepare, maintain, and assist within the Operating Room (OR), ensuring sterile technique, proper equipment setup, and smooth clinical flow.
• Prepare examination rooms and ensure equipment and supplies are properly stocked and available.
• Accurately document patient information and maintain electronic medical records (EMR).
• Coordinate and schedule patient appointments, including follow-ups and referrals.
• Educate patients on treatment plans, medication protocols, and preventive care measures.
• Ensure a safe and organized environment by adhering to infection control and safety standards.
• Assist with inventory management and clinical supply ordering.
• Respond to patient inquiries and provide excellent customer service.
• Perform other duties and special projects as assigned.

Position Requirements

• Education & Licensure:
  • High school diploma or equivalent required.
  • Completion of a Medical Assistant program preferred but not required.
  • Maintain current BLS/CPR certification required.
• Experience & Skills:
  • Strong phlebotomy skills preferred.
  • Proven ability to work in a fast-paced environment.
  • Excellent communication, organizational, and multitasking skills.
• Flexibility:
  • Willingness to cover weekends, holidays, and work at various locations as needed.
• Hourly Rate: $19.00 - $23.00 per hour (final offers based on experience, skills, and qualifications).
• Benefits Package: Comprehensive healthcare, dental, life, and vision insurance. Additional benefits include generous PTO, paid holidays, and a retirement savings program. Full details will be shared during the interview process.

Diversity & Inclusivity at Pinnacle Fertility

At Pinnacle Fertility, we are committed to fostering a diverse, inclusive, and welcoming workplace. We are proud to be an equal opportunity employer and encourage applicants of all backgrounds, abilities, and life experiences to apply.

Equal Opportunity Employer

About Us

Pinnacle Fertility is a leader in physician-centric fertility care, supporting high-performing fertility clinics and comprehensive service providers nationwide. Guided by our mission of fulfilling dreams by building families, Pinnacle offers compassionate care, innovative technology, and comprehensive fertility treatment services to provide patients with a seamless and personalized journey to parenthood. Learn more at www.pinnaclefertility.com.

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