Surgical Front Desk Concierge (PRN)

adventhealth; Daytona Beach (FL); On-site; USD 22,000 - 34,000; Full time

Job summary

AdventHealth in Daytona Beach, FL is seeking a patient-focused surgical scheduling clerk to join the team on a PRN basis. You will greet patients, coordinate with ASU, Holding, Surgery and PACU, handle scheduling and order entry, and support the surgical staff with daily throughput.

The role requires strong clerical skills, medical terminology knowledge, and proficiency with Microsoft Word, Excel and PowerPoint. CPR certification is required, and Florida background checks apply.

Qualifications

• Able to type and perform general computer tasks.
• Possess general clerical skills, as well as good communication and organizational skills.
• Ability to communicate effectively both verbally and in writing.
• Possess communication skills necessary for contact with patients and family members of infants through geriatric population.
• Ability to work with other employees and volunteers.
• Knowledge of Medical Terminology.
• Must be able to type and perform order entry on the hospital computer system.
• Must possess general clerical skills.
• Computer skills in Microsoft Word, Excel and Power Point.

Responsibilities

• Greet patients at the surgical reception desk and explain surgical preparation procedures in ASU, Holding, Surgery, and Recovery (PACU).
• Coordinates with staff regarding patient status, delays, and scheduling or throughput issues.
• Answers telephones, transfers calls, and relays messages as needed.
• Prints, sorts, files, faxes, and distributes documents to appropriate departments.
• Verifies patient appointments and surgery times in the computer system.
• Explains tracking board to patients and families and assists in relaying patient location information.
• Maintains beverage area in a neat and orderly fashion.
• Assists physicians, visitors, and employees with locating patient families.
• Monitors patient waiting area, checking on patients and visitors needing attention.
• Performs other duties as assigned.

Skills

Typing

Clerical skills

Communication

Teamwork

Medical terminology

Order entry

Microsoft Office

Education

High School Grad or Equiv

Job description

AdventHealth in Daytona Beach, FL is seeking a patient-focused surgical scheduling clerk to join the team on a PRN basis. You will greet patients, coordinate with ASU, Holding, Surgery and PACU, handle scheduling and order entry, and support the surgical staff with daily throughput.

The role requires strong clerical skills, medical terminology knowledge, and proficiency with Microsoft Word, Excel and PowerPoint. CPR certification is required, and Florida background checks apply.