Front Desk Representative Surgical Services PRN

adventhealth; Daytona Beach (FL); On-site; USD 22,000 - 34,000; Full time

Job summary

AdventHealth in Daytona Beach, FL is seeking a patient-focused surgical scheduling clerk to join the team on a PRN basis. You will greet patients, coordinate with ASU, Holding, Surgery and PACU, handle scheduling and order entry, and support the surgical staff with daily throughput.

The role requires strong clerical skills, medical terminology knowledge, and proficiency with Microsoft Word, Excel and PowerPoint. CPR certification is required, and Florida background checks apply.

Qualifications

• Able to type and perform general computer tasks.
• Possess general clerical skills, as well as good communication and organizational skills.
• Ability to communicate effectively both verbally and in writing.
• Possess communication skills necessary for contact with patients and family members of infants through geriatric population.
• Ability to work with other employees and volunteers.
• Knowledge of Medical Terminology.
• Must be able to type and perform order entry on the hospital computer system.
• Must possess general clerical skills.
• Computer skills in Microsoft Word, Excel and Power Point.

Responsibilities

• Greet patients at the surgical reception desk and explain surgical preparation procedures in ASU, Holding, Surgery, and Recovery (PACU).
• Coordinates with staff regarding patient status, delays, and scheduling or throughput issues.
• Answers telephones, transfers calls, and relays messages as needed.
• Prints, sorts, files, faxes, and distributes documents to appropriate departments.
• Verifies patient appointments and surgery times in the computer system.
• Explains tracking board to patients and families and assists in relaying patient location information.
• Maintains beverage area in a neat and orderly fashion.
• Assists physicians, visitors, and employees with locating patient families.
• Monitors patient waiting area, checking on patients and visitors needing attention.
• Performs other duties as assigned.

Skills

Typing

Clerical skills

Communication

Teamwork

Medical terminology

Order entry

Microsoft Office

Education

High School Grad or Equiv

Job description

Our promise to you:

Joining AdventHealth is about being part of something bigger. It's about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule:

PRN

Shift:

Day (United States of America)

Address:

301 MEMORIAL MEDICAL PKWY

City:

DAYTONA BEACH

State:

Florida

Postal Code:

32117

Job Description:

Schedule: PRN, 8s with some flex, potential for shorter shifts.

Shift: Earliest starting time 0500 or 0730

No Call

Performs surgical clerical functions, including scheduling, order entry, filing, report printing, sorting, and distribution. Greets patients at the surgical reception desk and explains surgical preparation procedures in ASU, Holding, Surgery, and Recovery (PACU). Coordinates with staff regarding patient status, delays, and scheduling or throughput issues. Answers telephones, transfers calls, and relays messages as needed. Prints, sorts, files, faxes, and distributes documents to appropriate departments. Verifies patient appointments and surgery times in the computer system. Explains tracking board to patients and families and assists in relaying patient location information. Maintains beverage area in a neat and orderly fashion. Assists physicians, visitors, and employees with locating patient families. Monitors patient waiting area, checking on patients and visitors needing attention. Performs basic equipment maintenance such as printer toner or ribbon changes and fax cartridge replacements. Assists in training new volunteer staff in desk duties and may be assigned regular or periodic duties by the supervisor, including maintaining logs and organizing the next day’s surgical schedule. Performs other duties as assigned.

Knowledge, Skills, and Abilities:

• Able to type and perform general computer tasks. [Required]
• Possess general clerical skills, as well as good communication and organizational skills. [Required]
• Ability to communicate effectively both verbally and in writing. [Required]
• Possess communication skills necessary for contact with patients and family members of infants through geriatric population. [Required]
• Ability to work with other employees and volunteers. [Required]
• Knowledge of Medical Terminology. [Required]
• Must be able to type and perform order entry on the hospital computer system [Required]
• Must possess general clerical skills [Required]
• Computer skills in Microsoft Word, Excel and Power Point [Required]

Education:

• High School Grad or Equiv [Required]

Licenses and Certifications:

• Cardiopulmonary Resuscitation (CPR) [Required]

Physical Requirements:

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range:

$15.61 - $24.97

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law.

Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.