Ophthalmology Surgical Coordinator: Scheduling & Care

UF Health; Jacksonville (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

UF Health in Jacksonville, FL is seeking a Surgical Scheduling Coordinator to coordinate the scheduling of pre-operative and surgical procedures for clinic physicians. Under supervision, you will ensure proper authorization, insurance verification, and communication with patients and the care team, utilizing the EPIC scheduling system and related processes.

You will support care teams by reviewing authorization needs, educating staff on new procedures, and maintaining high-quality customer

Qualifications

• Experience in ambulatory healthcare is required.
• Minimum 2 years in customer service.
• Experience working with third-party payors is required.

Responsibilities

• Coordinate scheduling of pre-operative appointments and related tests.
• Verify insurance coverage and obtain required authorizations.
• Communicate with patients, surgeons, and hospital staff about plans.
• Utilize EPIC scheduling system and coordinate with care teams.
• Prepare reports and educate staff on new policies.

Skills

Customer service

Administrative skills

Communication

Education

High School Diploma or GED

Tools

EPIC Scheduling

Job description

UF Health in Jacksonville, FL is seeking a Surgical Scheduling Coordinator to coordinate the scheduling of pre-operative and surgical procedures for clinic physicians. Under supervision, you will ensure proper authorization, insurance verification, and communication with patients and the care team, utilizing the EPIC scheduling system and related processes.

You will support care teams by reviewing authorization needs, educating staff on new procedures, and maintaining high-quality customer