Surgical Coordinator

Methodist Health System

Mansfield (TX)

On-site

USD 45,000 - 65,000

Full time

3 days ago

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Benefits offered by this job

Medical, dental, and vision insurance

Matched retirement plan

Employee wellness program

Job summary

Methodist Medical Group is seeking a Surgical Coordinator to serve as the primary patient point of contact through the surgical pathway. You will manage patient flow from registration and insurance verification to surgeon consultation and surgical clearance, submitting all necessary documents to insurers and coordinating care across facilities.

The role emphasizes strong communication, teamwork, and a patient-centric approach, with responsibilities spanning scheduling, pre-authorizations,

Qualifications

High School Diploma or GED required.
Certified Medical Assistant credential required.
Proficiency with Microsoft Office products.
Superior oral and written communication skills.
Strong process orientation.
Ability to interface with multiple departments and work in a team-oriented environment.

Responsibilities

Communicate clearly and openly.
Build relationships to promote a collaborative environment.
Be accountable for your performance.
Improve the patient experience.
Participate in professional growth.
Be engaged and build a winning team.
Review patient registration for completeness.
Verify insurance and document in EMR; obtain prior authorizations; educate patients on procedures and prep; provide cost estimates; schedule and coordinate surgery across facilities; maintain documentation and communicate with providers.

Skills

Certified Medical Assistant

Proficiency with Microsoft Office

Oral and written communication

Process orientation

Interdepartmental collaboration

Patient relationship building

Education

High School Diploma or GED

Job description

Hours of Work : 40

Days Of Week : M-F

Work Shift :

Job Description :

Your Job:

Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care.. Supports and promotes the vision, mission, and strategic plans of Methodist Health System

Your Job Requirements:

High School Diploma and/or GED equivalent
Certified Medical Assistant
Very strong proficiency using Microsoft Office products
Superior oral and written communication skills
Strong process orientation
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Your Job Responsibilities:

Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Reviews patient registration to ensure it is complete
Verifies all insurance and notes it in Practice Management System/EMR. Obtain Prior Authorizations for procedures, submit prep for case orders to the facilities, Educate patients on procedure and prep information, provide patient estimates, confirm surgical procedures, reschedule patients as needed, work closely with practice manager to maintain provider block templates. Schedule at multiple facilities (hospital and ASC's). Build and maintain a collaborative relationship with these facilities. Schedule within multiple portals from EMR referral WQ, Leading Reach, and Right Fax. Maintain sample closet and documentation, answer the phone and return voicemails by the end of the day. Maintain EMR documentation.
Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.
Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.
Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.
Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.
Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.
Handle physician referrals to practice ensuring that doctor’s info is in the practice management system/EMR.
Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.
Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.
Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.
Handle all appeals and denials in conjunction with patient's care.
Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.
Prepare physical space for seminars/events.
Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.
Precert procedures
insurance verification
Handling RX

Educating patients on procedure prep

Scheduling patient at facilities
Collecting copayments
Balancing drawer at the end of the day
This position will be working with multiple providers
Travel to satellite locations for clinic at Midlothian and Grand Prairie
Maintain prep forms and folder supplies
Any other assignments assigned by leadership.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: