Neurosurgery Surgical Coordinator

Methodist Health System

Mansfield (TX)

On-site

USD 48,000 - 68,000

Full time

14 days+

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Benefits offered by this job

Medical, dental, and vision insurance

Matched retirement plan

Employee wellness program

Career growth opportunities

Job summary

Methodist Health System is seeking a Surgical Coordinator in Mansfield, TX. This role serves as the patient contact point from registration and insurance verification through the surgeon consultation and surgical pathway to completion of medical clearances for insurance approval.

You will ensure timely communication, maintain patient engagement, and support a collaborative team across departments. The position includes a comprehensive benefits package and opportunities for professional growth

Qualifications

High School Diploma or GED required.
Very strong proficiency with Microsoft Office products.
Superior oral and written communication skills.
Strong process orientation and team collaboration.

Responsibilities

Communicate clearly and openly with patients and staff.
Build relationships to promote a collaborative environment.
Be accountable for performance and patient experience.
Initiate patients into the surgical pathway and schedule initial consults.
Verify insurance and document in Practice Management System/EMR.
Maintain surgery criteria current with providers and inform staff of updates.
Explain insurance benefits, deductibles, and financial responsibilities to patients.
Secure pre-determinations and pre-certifications for procedures.
Prepare and submit letters of medical necessity and ensure clearances.
Assist staff to deliver high-quality patient care as a team player.

Skills

MS Office proficiency

Excellent communication

Process orientation

Team collaboration

Education

High School Diploma or GED

Tools

EMR system

Job description

Hours of Work:

Days Of Week:

Work Shift:

Job Description:

Your Job:

Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care.. Supports and promotes the vision, mission, and strategic plans of Methodist Health System

Your Job Requirements:

High School Diploma and/or GED equivalent
Very strong proficiency using Microsoft Office products
Superior oral and written communication skills
Strong process orientation
Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Your Job Responsibilities:

Communicate clearly and openly
Build relationships to promote a collaborative environment
Be accountable for your performance
Always look for ways to improve the patient experience
Take initiative for your professional growth
Be engaged and eager to build a winning team
Reviews patient registration to ensure it is complete
Verifies all insurance and notes it in Practice Management System/EMR.
Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.
Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.
Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.
Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.
Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.
Handle physician referrals to practice ensuring that doctor's info is in the practice management system/EMR.
Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.
Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.
Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.
Handle all appeals and denials in conjunction with patient's care.
Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.
Prepare physical space for seminars/events.
Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.

Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace: