Neurosurgery Surgical Coordinator

Methodist Health System; Mansfield (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

METHODIST MANSFIELD MEDICAL CENTER is seeking a Surgical Coordinator to serve as the patient’s primary contact, guiding them from registration through the surgical pathway. You will verify insurance, coordinate medical clearances, and liaise with surgeons to ensure timely approvals and scheduling of pre-op and post-op visits.

The role emphasizes strong Microsoft Office skills, effective communication, and a collaborative approach to ensure a smooth, patient-centered experience within a

Qualifications

• High School Diploma or GED equivalent.
• Very strong proficiency using Microsoft Office products.
• Superior oral and written communication skills.
• Strong process orientation.
• Ability to interface with all departments in a team-oriented environment.

Responsibilities

• Communicate clearly and openly.
• Build relationships to promote a collaborative environment.
• Be accountable for performance.
• Always look for ways to improve the patient experience.
• Take initiative for professional growth and be engaged in building a winning team.
• Review patient registration for completeness and verify insurance in the Practice Management System/EMR.
• Maintain surgery criteria current with insurers and inform staff of changes.
• Communicate with patients and coworkers in a professional, enthusiastic manner.
• Initiate patient into the surgery pipeline and schedule initial surgeon consultation.
• Explain insurance benefits, deductibles, coinsurance and medical testing needs.
• Secure pre-determinations and pre-certifications for procedures.
• Handle physician referrals ensuring proper entry in the EMR.
• Prepare and submit Letters of Medical Necessity and ensure clearances are obtained.
• Upon insurance approval, inform patient, collect fees, schedule pre-op, and set post-op appointment.
• Support patient education seminars and events with staff, and assist as needed.

Skills

MS Office

Communication skills

Process orientation

Interpersonal relationships

Education

High School Diploma or GED

Tools

Practice Management System/EMR

Job description

Hours of Work :40Days Of Week :8Work Shift :Job Description :Your Job:Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care.. Supports and promotes the vision, mission, and strategic plans of Methodist Health SystemYour Job Requirements:• High School Diploma and/or GED equivalent• Very strong proficiency using Microsoft Office products• Superior oral and written communication skills• Strong process orientation• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environmentYour Job Responsibilities:• Communicate clearly and openly• Build relationships to promote a collaborative environment• Be accountable for your performance• Always look for ways to improve the patient experience• Take initiative for your professional growth• Be engaged and eager to build a winning team• Reviews patient registration to ensure it is complete• Verifies all insurance and notes it in Practice Management System/EMR.• Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.• Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.• Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.• Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.• Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.• Handle physician referrals to practice ensuring that doctor’s info is in the practice management system/EMR.• Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.• Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.• Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.• Handle all appeals and denials in conjunction with patient's care.• Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.• Prepare physical space for seminars/events.• Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:Newsweek’s America’s Most Admired Workplaces 2026Glassdoor’s Best-Led Companies 2025Fortune’s Best Workplaces in Health Care 2025Great Place to Work Certified 2026-2026Glassdoor’s Best Places to Work 2025TIME’s Best Companies for Future Leaders 2025Military Friendly – Gold Employer 2025Newsweek’s America’s Greatest Workplaces for Mental Well-Being 2025Becker’s Healthcare Top Places to Work in Healthcare 2025Newsweek’s Greatest Workplaces 2025