Surgical Coordinator

Methodist Health System; Mansfield (TX); On-site; USD 48,000 - 64,000; Full time

Job summary

Methodist Mansfield Medical Center is seeking a Surgical Coordinator to guide patients through the surgical pathway, coordinating registration, insurance verification, pre-authorizations, and surgical scheduling across hospital and ASC facilities. The role emphasizes patient education, documentation, and cross-department collaboration to ensure efficient care delivery.

The ideal candidate will have a high school diploma or GED, CMA certification, and strong MS Office skills with excellent

Qualifications

• High School Diploma and/or GED equivalent
• Certified Medical Assistant
• Very strong proficiency using Microsoft Office products
• Superior oral and written communication skills
• Strong process orientation
• Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environment

Responsibilities

• Communicate clearly and openly with patients and colleagues
• Build relationships to promote a collaborative environment
• Be accountable for performance and continuous improvement of patient experience
• Initiate patients into the surgery pipeline and schedule initial consultations
• Verify insurance, obtain authorizations, and coordinate preoperative clearances
• Schedule across multiple facilities and portals and manage practice management communications
• Educate patients on procedures and prep information, and provide estimates
• Maintain EMR documentation and readiness for surgeries
• Assist leadership and staff to deliver high-quality patient care and support the surgery program

Skills

MS Office proficiency

Superior communication

Process orientation

Teamwork and relationship building

Education

High School Diploma/GED

Certified Medical Assistant

Tools

Practice Management System/EMR

Lead Reach/Right Fax portals

Job description

**Hours of Work :**40**Days Of Week :**M-F**Work Shift :****Job Description :**Your Job:Surgical Coordinator professional responsible to Serve as the patient point of contact with the practice to maintain open channels of communication to keep patients engaged and maintain an efficient flow of patients from patient registration, insurance verification, initial contact and surgeon consultation through the surgical pathway to complete insurance and program criteria, and medical clearances to be submitted to insurance provider for approval for surgery, and throughout their process of care... Supports and promotes the vision, mission, and strategic plans of Methodist Health SystemYour Job Requirements:- High School Diploma and/or GED equivalent\\* Certified Medical Assistant- Very strong proficiency using Microsoft Office products- Superior oral and written communication skills- Strong process orientation- Demonstrated capability to interface and maintain effective relationships with all departments and employees in a team-oriented environmentYour Job Responsibilities:- Communicate clearly and openly- Build relationships to promote a collaborative environment- Be accountable for your performance- Always look for ways to improve the patient experience- Take initiative for your professional growth- Be engaged and eager to build a winning team- Reviews patient registration to ensure it is complete- Verifies all insurance and notes it in Practice Management System/EMR. Obtain Prior Authorizations for procedures, submit prep for case orders to the facilities, Educate patients on procedure and prep information, provide patient estimates, confirm surgical procedures, reschedule patients as needed, work closely with practice manager to maintain provider block templates. Schedule at multiple facilities (hospital and ASC's). Build and maintain a collaborative relationship with these facilities. Schedule within multiple portals from EMR referral WQ, Leading Reach, and Right Fax. Maintain sample closet and documentation, answer the phone and return voicemails by the end of the day. Maintain EMR documentation.- Responsible for maintaining surgery criteria current with insurance providers and informing staff of any changes/updates.- Communicate to patients and coworkers in a professional, enthusiastic, friendly and positive manner.- Initiates patient into surgery pipeline, serves as advocate for patient and schedules initial consultation with surgeon.- Communicates insurance benefits, deductibles, coinsurance, financial responsibilities and any additional medical testing/screening to patients.- Secures Pre-determinations & Pre-Certifications for all procedures as well as any general surgery.- Handle physician referrals to practice ensuring that doctor's info is in the practice management system/EMR.- Referral is acknowledged and notified that patient is verified, assigned, contacted and initiated into surgery process.- Prepare and submit Letters of Medical Necessity and ensure that all insurance criteria & medical clearances have been completed.- Upon insurance approval, communicates approval to patient, collects financial fees due, schedules pre op consultation, advises patient of surgery date and schedules 1 week post op appointment.- Handle all appeals and denials in conjunction with patient's care.- Participate in patient education seminars or meet the doctor events with other members of practice staff, educating interested parties about the surgery program.- Prepare physical space for seminars/events.- Assist other staff members to deliver the highest quality of patient care which includes being a team player to execute not only your duties but those that are needed by the practice when necessary.\\* Precert procedures\\*insurance verification\\* Handling RXEducating patients on procedure prep\\* Scheduling patient at facilities\\*Collecting copayments\\*Balancing drawer at the end of the day\\*This position will be working with multiple providers\\* Travel to satellite locations for clinic at Midlothian and Grand Prairie\\* Maintain prep forms and folder supplies\\* Any other assignments assigned by leadership.Methodist Medical Group is the North Texas physician organization affiliated with Methodist Health System. Our fast-growing network of providers includes more than 92 MMG ambulatory clinics, an urgent care clinic, and a virtual care service known as MethodistNOW. Our employees enjoy not only competitive salaries but also the outstanding benefits package of Methodist Health System, which includes medical, dental, and vision insurance; a matched retirement plan; an employee wellness program; and more. The opportunities for career growth are equally generous. Our affiliation means being part of an award-winning workplace:* Newsweek's America's Most Admired Workplaces 2026* Glassdoor's Best-Led Companies 2025* Fortune's Best Workplaces in Health Care 2025* Great Place to Work Certified 2026-2026* Glassdoor's Best Places to Work 2025* TIME's Best Companies for Future Leaders 2025* Military Friendly - Gold Employer 2025* Newsweek's America's Greatest Workplaces for Mental Well-Being 2025* Becker's Healthcare Top Places to Work in Healthcare 2025* Newsweek's Greatest Workplaces 2025