Surgical Care Coordinator — Spine Surgery Team

TSAOG Orthopaedics & Spine; San Antonio (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

TSAOG Orthopaedics & Spine is seeking a Surgical Coordinator to manage the daily operations of the physician’s surgery practice. You will coordinate with the clinical team and external departments to obtain approvals and schedule surgeries for patients.

Responsibilities include coordinating surgical orders, patient education on pre-surgical requirements, and communicating about costs. The role involves travel to several sites and requires strong organizational and multi-tasking abilities.

Qualifications

• Must have clinical knowledge.
• Familiar with automated practice management systems and/or EMR such as Athena.
• Must be familiar with health insurance requirements as it relates to medical reimbursement (i.e., deductibles, co-pays, etc.).

Responsibilities

• Interacts with administrative and clinical staff to ensure efficient delivery of services.
• Oversees day-to-day activities and schedule of surgical patients.
• Submits and processes surgical orders for authorization.
• Schedules patients for surgery and communicates pre-surgical requirements.
• Explains co-pay/coinsurance or out-of-pocket expenses and refers to a financial counselor when needed.
• Maintains surgical schedule and acts as liaison between staff and authorization department.
• Enters surgical/clinical charges into Athena.
• Documents patient communications and prescription messages and obtains physician signature.
• Ensures timely retrieval of patient calls.
• Works on phone and Athena documentation tasks.
• Monitors Hold buckets on Athena Dashboard and assists with resolving open claims.
• Addresses concerns from patients, vendors, and staff and escalates as needed.
• Coordinates On-Call rounding lists and SOS scores research with physician and patients.
• Ensures regulatory compliance and reports issues to Clinic Manager.

Skills

Clinical knowledge

Communication

Leadership

Organization

Multi-tasking

Education

High School Diploma or equivalent

Nationally Registered Medical Assistant Certification

Tools

Athena EMR

Job description

TSAOG Orthopaedics & Spine is seeking a Surgical Coordinator to manage the daily operations of the physician’s surgery practice. You will coordinate with the clinical team and external departments to obtain approvals and schedule surgeries for patients.

Responsibilities include coordinating surgical orders, patient education on pre-surgical requirements, and communicating about costs. The role involves travel to several sites and requires strong organizational and multi-tasking abilities.