Surgical Care Coordinator - Patient Liaison

University of Washington; Seattle (WA); On-site; USD 34,000 - 50,000; Full time

Job summary

Harborview Eye Institute is seeking a Full-Time Days Patient Care Coordinator in Seattle, WA. The role supports surgical coordination, patient access, and pre-admission processes within the UW Medicine Eye Institute.

The position emphasizes collaboration among patients, physicians, and health-care teams, with focus on accurate registration, benefits verification, and efficient scheduling. Onsite, 40 hours weekly, with a fixed one-year assignment.

Qualifications

• A bachelor’s degree in a medically related or public relations field.
• Two (2) years’ experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology OR
• Equivalent education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

• Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and admission process and provides information and advice regarding Harborview Medical Center services
• Coordinate and schedule pre-admission tests, pre-surgery appointments/tests, procedures and complex imaging
• Maintain surgery schedules for assigned surgeons and coordinates schedule with Anesthesia, Admitting, and the Operating Room
• Coordinate communication between patient, surgeons, and both internal and external providers
• Complete appropriate documentation for planned admissions and surgeries and communicate with health care team members regarding the status and/or completion of care coordination activities
• Ensure complete and accurate registration, including patient demographic and insurance referral information are in the computer system
• Coordinate with the Financial clearance Unit/ Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays and/or surgical procedures
• Ensure that EPIC referral work queues are addressed in a timely manner under the direction of the clinic leadership team
• Other assigned duties

Education

Bachelor’s degree in a medically related or public relations field

Equivalent education/experience

Job description

Harborview Eye Institute is seeking a Full-Time Days Patient Care Coordinator in Seattle, WA. The role supports surgical coordination, patient access, and pre-admission processes within the UW Medicine Eye Institute.

The position emphasizes collaboration among patients, physicians, and health-care teams, with focus on accurate registration, benefits verification, and efficient scheduling. Onsite, 40 hours weekly, with a fixed one-year assignment.