Patient Care Coordinator/ Harborview Eye Institute

University of Washington; Seattle (WA); On-site; USD 34,000 - 50,000; Full time

Job summary

Harborview Eye Institute is seeking a Full-Time Days Patient Care Coordinator in Seattle, WA. The role supports surgical coordination, patient access, and pre-admission processes within the UW Medicine Eye Institute.

The position emphasizes collaboration among patients, physicians, and health-care teams, with focus on accurate registration, benefits verification, and efficient scheduling. Onsite, 40 hours weekly, with a fixed one-year assignment.

Qualifications

• A bachelor’s degree in a medically related or public relations field.
• Two (2) years’ experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology OR
• Equivalent education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

Responsibilities

• Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and admission process and provides information and advice regarding Harborview Medical Center services
• Coordinate and schedule pre-admission tests, pre-surgery appointments/tests, procedures and complex imaging
• Maintain surgery schedules for assigned surgeons and coordinates schedule with Anesthesia, Admitting, and the Operating Room
• Coordinate communication between patient, surgeons, and both internal and external providers
• Complete appropriate documentation for planned admissions and surgeries and communicate with health care team members regarding the status and/or completion of care coordination activities
• Ensure complete and accurate registration, including patient demographic and insurance referral information are in the computer system
• Coordinate with the Financial clearance Unit/ Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays and/or surgical procedures
• Ensure that EPIC referral work queues are addressed in a timely manner under the direction of the clinic leadership team
• Other assigned duties

Education

Bachelor’s degree in a medically related or public relations field

Equivalent education/experience

Job description

Job Description

Harborview Eye Institute - has an outstanding opportunity for a Full-Time DaysPatient Care Coordinator.

WORK SCHEDULE

• Full-time, 100% FTE (40 hours per week)
• Day Shift/ Mondays- Fridays
• THIS IS ONE YEAR FIXED DURATION ASSIGNMENT FROM DATE OF HIRE
• No Telework/ Onsite

POSITION HIGHLIGHTS

• Conveniently located near public transportation
• Make a difference for the patients and employees we serve
• Opportunity to provide career growth

DEPARTMENT DESCRIPTION

Located two blocks from the main medical center in Harborview’s Ninth & Jefferson Building on First Hill in Seattle, the UW Medicine Eye Institute offers cutting-edge medical and surgical eye care for common to complex conditions and disorders.

Our staff provides comprehensive treatment for people with glaucoma, cataracts, diseases of the retina, cornea, orbit and nerves and age-related eye diseases. We also perform refractive procedures such as LASIK and oculofacial plastic surgery procedures.

Eyes on James is our full-service optical shop in the Ninth & Jefferson building and offers eye exams, specialty glasses and contact lenses.

PRIMARY JOB RESPONSIBILITIES

• Serve as the primary liaison for patients and physicians regarding surgical coordination, ordering diagnostic studies, and admission process and provides information and advice regarding Harborview Medical Center services Coordinate inpatient and outpatient care by scheduling surgery, arranging diagnostic procedures and/or coordination requests for consultation among other medical specialties
• Coordinate and schedule pre-admission tests, pre-surgery appointments/tests, procedures and complex imaging
• Maintain surgery schedules for assigned surgeons and coordinates schedule with Anesthesia, Admitting, and the Operating Room
• Coordinate communication between patient, surgeons, and both internal and external providers
• Complete appropriate documentation for planned admissions and surgeries and communicate with health care team members regarding the status and/or completion of care coordination activities
• Ensure complete and accurate registration, including patient demographic and insurance referral information are in the computer system
• Coordinate with the Financial clearance Unit/ Patient Access Center for verification of benefits and authorization for outpatient visits, inpatient stays and/or surgical procedures
• Ensure that EPIC referral work queues are addressed in a timely manner under the direction of the clinic leadership team
• Other assigned duties

REQUIREMENTS

• A bachelor’s degree in a medically related or public relations field,
• And two (2) years’ experience in a tertiary patient care setting involving interaction with a variety of medical services, contact with patients and families, interaction with physicians, and proficiency in medical terminology OR
• Equivalent education/experience
• Equivalent education and/or experience may substitute for minimum qualifications except when there are legal requirements, such as a license, certification, and/or registration.

ABOUT HARBORVIEW MEDICAL CENTER

As the region’s only Level I Trauma and verified burn center, Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest, including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis, including emergency medicine, trauma and burn care, neurosciences, ophthalmology, vascular surgery, HIV/AIDS, rehabilitation, mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community, as well as the entire Northwest region.

Challenge. Collaboration. Compassion. https://www.uwmedicine.org/about/career-opportunities/harborview-medical-center

ABOUT UW MEDICINE – WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washington’s only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine’s mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow’s physicians, scientists and other health professionals.

All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.

Become part of our team.

Compensation, Benefits and Position Details

Pay Range Minimum:

$25.58 hourly

Pay Range Maximum:

$36.62 hourly

Other Compensation:

Benefits:

For information about benefits for this position, visit https://www.washington.edu/jobs/benefits-for-temporary-per-diem-and-less-than-half-time/

Shift:

First Shift (United States of America)

Temporary or Regular?

This is a temporary position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW

Working at the University of Washington provides a unique opportunity to change lives – on our campuses, in our state and around the world.

UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process, contact the Disability Services Office at 206-543-6450 or [e-mail].

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.