Surgical Care Coordinator: Orchestrate Patient Journeys

LA Medical Associates LLC; West Palm Beach (FL); On-site; USD 42,000 - 65,000; Full time

Job summary

LA Medical Associates LLC is seeking a responsible Surgical Coordinator for our Palm Springs Congress location. The role centers on scheduling surgeries, coordinating between patients, physicians, hospitals, and centers, and handling post-operative follow-ups.

Proficiency with Athena is a plus. Candidates should have strong communication, teamwork, and a solid understanding of medical office procedures and terminology. Bilingual in English/Spanish is a plus.

Qualifications

• Prior experience as a Surgical Coordinator is required.
• Athena experience is a plus.
• Excellent verbal and written communication skills.
• Ability to multi-task and adapt to new situations.
• Strong customer service skills.
• Knowledge of medical terminology and practices.
• Compliance with OSHA and HIPAA guidelines.

Responsibilities

• Ensure proper scheduling of surgical procedures at local hospitals and surgery centers.
• Act as liaison between patients, physicians, hospitals and surgery centers.
• Send and request all necessary patient documentation to and from hospitals.
• Schedule follow-up appointments for post-operative patients.
• Utilize Athena to schedule appointments and maintain patient health records.
• Maintain effective communication with patients, providers, and fellow office staff.
• Manage telephone communication with surgical patients and respond accordingly.
• Work efficiently with providers, medical assistants and front desk associates within the practice.
• Obtaining any authorizations needed for procedures.

Skills

Surgical Coordinator

Athena experience

Customer service

Communication skills

Team player

Multi-tasking

Medical terminology

HIPAA knowledge

OSHA knowledge

English/Spanish

Tools

Athena scheduling

Job description

LA Medical Associates LLC is seeking a responsible Surgical Coordinator for our Palm Springs Congress location. The role centers on scheduling surgeries, coordinating between patients, physicians, hospitals, and centers, and handling post-operative follow-ups.

Proficiency with Athena is a plus. Candidates should have strong communication, teamwork, and a solid understanding of medical office procedures and terminology. Bilingual in English/Spanish is a plus.