Surgical Care Advocate & Navigator

Redirect Health; Phoenix (AZ); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Free healthcare for you and your whole

Paid time off & sick time

401(k) access

Job summary

Redirect Health is seeking a Surgery Coordinator in the Phoenix, AZ area to advocate for members by coordinating surgical care, managing costs, and ensuring high-quality outcomes at fair, negotiated rates.

You will own the surgical coordination process from intake to completion, collaborate with providers and facilities, and work to Improve access and affordability for members. A healthcare administrative background and strong communication are essential.

Qualifications

• High School Diploma or GED is required.
• At least 1 year of healthcare administrative support or case management experience is required.
• Medical billing background is preferred.
• Proficiency with Microsoft Word, Excel and an EMR system is preferred.

Responsibilities

• Own surgical coordination from intake through completion, including timelines and communication.
• Support members by prioritizing their needs with compassion and clarity.
• Collaborate with internal providers, hospitals, surgical facilities, anesthesiologists, and external provider offices.
• Improve cost management, care coordination efficiency, and member experience.
• Advocate for members by negotiating fair and equitable rates with providers.

Skills

Healthcare admin support

Empathy and communication

Ownership & accountability

Analytical decision-making

Cross-team collaboration

Patient advocacy

Education

High School Diploma or GED

Tools

EMR system

Medical billing

MS Word

MS Excel

Job description

Redirect Health is seeking a Surgery Coordinator in the Phoenix, AZ area to advocate for members by coordinating surgical care, managing costs, and ensuring high-quality outcomes at fair, negotiated rates.

You will own the surgical coordination process from intake to completion, collaborate with providers and facilities, and work to Improve access and affordability for members. A healthcare administrative background and strong communication are essential.